1,632 Reviews of Serra Nissan - Service Center
All I can say is wow, I brought my wife’s car in the dealership to get the regular routine maintenance and instantly I was greeted with wonderful customer service. Me as a person in sales look for thing dealership to get the regular routine maintenance and instantly I was greeted with wonderful customer service. Me as a person in sales look for things like this but this goes without saying they were great especially my advisor his name began with a K. Thanks I’ll be back. More
Car inspection was a disgrace 12 hrs into getting car home headlight out, yet Serra dealership shows they put a new one in, cord fell out under dash, 3 trips to zip tie their installed several hundred do home headlight out, yet Serra dealership shows they put a new one in, cord fell out under dash, 3 trips to zip tie their installed several hundred dollars gps system again per their inspection, oil light on yet per their inspection changed oil card humming told it was what a hybrid does yet it was brake system the car is complete garbage. 4th trip back told me it was going to the auction never ONCE in buying was that ever told to me. Yet they did the add ons and put gps in it????? I am embarrassed that I went down so many times had a constant beeping from the brake system let me sit in the lobby well over 5 hrs sent it to Toyota dealership gave me a loaner with a driver door that creaked when you opened and had a flat. Had to put me in another loaner. Lady sat beside me waited 2hrs 57 min for an oil change. I can say the Toyota dealership was professional. And I could go on wasted $5800 total WASTE very dishonest. Contactless BBB and will take a different route with this dealership. More
This was my 2nd visit regarding the mileage count not registering promptly. Thanks again for your trained professional technician for solving the problem. Great Servicd with a Smile. registering promptly. Thanks again for your trained professional technician for solving the problem. Great Servicd with a Smile. More
I am very pleased with the service at Serra Nissan. I was greeted immediately. I am always glad to have a cup of coffee as I wait for my car to be serviced. I was greeted immediately. I am always glad to have a cup of coffee as I wait for my car to be serviced. More
Service department was great. Sales -- I own the most expensive Altima ever. I have greatly overpaid for this Altima, when they "buried" me in negative equity of my older car A Sales -- I own the most expensive Altima ever. I have greatly overpaid for this Altima, when they "buried" me in negative equity of my older car AND Added a $2k fee "just because we can". I'll never purchase another car from Serra. More
I did this survey for Volkswagen, I hope it counts for nissian, Nissan always take care of me and offer great service nissian, Nissan always take care of me and offer great service More