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Serra Nissan - Service Center

Birmingham, AL

4.5
1,632 Reviews
Call Service Center (205) 856-2544

1,632 Reviews of Serra Nissan - Service Center

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September 23, 2024

The service advisor was courteous, fast, and friendly! Nissan Great service!!!!! Would defiantly recommend anyone there who needs work done on their Nissan! More

by WISEMAN43830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Report | Print
Sep 27, 2024 -

Serra Nissan responded

Thank you so much for this awesome review! We are so glad you got to experience the excellent customer service that we pride ourselves upon, and we appreciate your time and your business! Please keep us in mind for all of your future car needs!

September 23, 2024

When i arrived and pull my car up for service. The service tech person Ashley was very friendly,kind. The service received was quick. Thank you More

by dcummi8444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Sep 28, 2024 -

Serra Nissan responded

Thank you for your positive review, we are very glad to hear you had a great experience at Serra Nissan! We are grateful for the opportunity to help you, and hope to see you again soon!

September 21, 2024

Good people fast efficient and friendly always going to suggest serra Nissan when I hear anybody needing help with their vehicles More

by melanie.nelson8483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Sep 30, 2024 -

Serra Nissan responded

Thank you very much for this positive review! We appreciate your business, as well as the recommendation to friends and family, and we look forward to seeing you again soon!

September 20, 2024

awesome team highly recommend 6 vehicles I've purchased from these folks and defiantly would come back More

by robertswildlifellc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Report | Print
Sep 30, 2024 -

Serra Nissan responded

Thank you so much for this kind review! We appreciate your business and look forward to seeing you again!

September 18, 2024

excellent kind easy guaranteed discount low prices sastisfaction guarantee immediate savings recommended quick offer benefit More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Report | Print
Sep 28, 2024 -

Serra Nissan responded

Andy, thank you so much for the opportunity to serve you and for your kind review! We are very glad you experienced our wonderful customer service, and hope to see you again soon!

September 18, 2024

Nothing got done about my vehicle issue! I have filed a complaint with corporate. Hopefully this will get resolved soon. More

by crazgirl2006
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2024 -

Serra Nissan responded

We are sorry to hear you were not satisfied with your experience. Please reach out to our Service Manager, Dylan, to get this issue resolved. You can call us at 205-856-2544 and ask for Dylan, and we hope we can work towards a resolution soon.

September 15, 2024

Awesome awesome great service awesome awesome awesome awesome awesome awesome great service great service thank you thank you thank you More

by jssfairman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Report | Print
Sep 28, 2024 -

Serra Nissan responded

Thank you for this kind review, we are so grateful you chose Serra Nissan for your vehicle service! We appreciate the opportunity to help you, and hope you will come see us again!

September 12, 2024

They didn't rotate my tires as promises I know this because I marked my tires. More

by nell566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Badgwell
Report | Print
Sep 28, 2024 -

Serra Nissan responded

We are very sorry to hear that your experience at Serra Nissan was not up to your expectations. We want to work to resolve this issue, and ask that you reach out to the dealership at 205-856-2544 and ask for Dylan, our Service Manager.

September 11, 2024

Customer service was excellent and efficient. Although it was busy, the wait wasn't too long. More

by dem.lalisan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Report | Print
Sep 28, 2024 -

Serra Nissan responded

Thank you kindly for your review, we are very glad to hear about your experience at Serra Nissan! We deeply appreciate your business and hope you will come see us again if you are in need of service or a new vehicle!

September 10, 2024

This was my 3rd visit at the Sierra Nissan dealership. As previously, I appreciate their professionalism and outstanding customer service. More

by valerie.abercrombie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Report | Print
Sep 27, 2024 -

Serra Nissan responded

Thank you for such a wonderful review, as well as continuing to choose Serra Nissan for your vehicle's needs! We are especially appreciative of our customers that continue to be part of the Serra Nissan family, and we hope to see you again soon!

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