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Serra Nissan - Service Center

Birmingham, AL

4.5
1,635 Reviews

1,635 Reviews of Serra Nissan - Service Center

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February 03, 2023

Extremely helpful. Nice and courteous. Knowledgeable about my car. Clean facilities. I was respected while there More

by garycherylsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
February 03, 2023

They are always great! Efficient and fast. Highly recommend for servicing your car and purchasing More

by joseph58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2023

I Am always treated professionally and in a timely manner. Amanda and Matt are the best and super sweet! They take very good care of my needs and are good hearted people. More

by TERRIVISHAWN
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
February 02, 2023

I had an appointment at 7 didn’t leave until 1108 worst experience I had ever More

by NADNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
February 02, 2023

I had a repair done to my driver's side back hub wheel bearing last month for $700+ including parts & labor. I continued to have the same problem, so I returned to the Service Dept. The Tech checked my ve More

by cksturdivantdnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Henry
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2023

This was another great experience to get my car serviced. I had an appointment and I was in and out in less than one hour More

by crzell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
February 01, 2023

Everytime I get service here I am treated with kindness and promptness will always come back for service for my Sentra. More

by quackgurl40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
January 30, 2023

They are very knowledgeable and do well at offering services! Thank you I don’t have more words! More

by alexiciaclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
January 30, 2023

The Service Department never fixed the problem with the car. Three times I brought the car in. I paid top price for a car that had numerous issues that weren't noticeable from just inspecting the door. I e More

by m-cnew
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody McGee
January 30, 2023

Amanda is the best service rep. Very thorough and very knowledgeable of her job. Could not ask for a nicer person to help me with my service. More

by Witt4bama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
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