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Serra Nissan - Service Center

Birmingham, AL

4.5
1,635 Reviews

1,635 Reviews of Serra Nissan - Service Center

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February 20, 2023

It's pleasant visit with nice customer service and good service. If they are busy try next day ... More

by callmeuab1
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
February 19, 2023

Should have covered a Nissan faulty sensor but chose not to and kept me there 4 hours More

by dnc0
Service Time
Recommend Dealer
No
Employees Worked With
Amanda Badgwell
February 19, 2023

Serra Nissan always give me gives me great services for the years that I have been a customer to them. I definitely would recommend other people to deal with them as I do More

by paulette1970.prDNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
February 15, 2023

The service department always takes good care of my vehicle. Amanda is the absolute best! More

by teshacady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
February 15, 2023

They continue to be a big help for my repair and service need. Continue they work. More

by bowl1hw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
February 14, 2023

She was very nice and very knowledgeable. Thanks so much for your help and service. More

by sheldiamoore53
Recommend Dealer
Yes
Employees Worked With
Ms Maxine.
February 14, 2023

Service was abismal. Paid for brake installation. Was not done at all. Got nothing but a “sorry”. More

by DNC0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
February 10, 2023

Not the fastest but the guy was definitely helpful when I asked him about my warranty More

by mariozarazua81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2023

Service was good as always. I had an appointment and I was seen as soon as I got there. It was a busy day so it took a little longer than normal More

by K.mon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall names.
February 09, 2023

Great staff and service. The work done was done in a reasonable time frame. Great job! More

by regina8460
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
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