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Serra Nissan - Service Center

Birmingham, AL

4.5
1,635 Reviews

1,635 Reviews of Serra Nissan - Service Center

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March 06, 2023

My brakes were changed for 500 plus dollars and they are already rubbing again in least than six months. It’s unheard of. I have never had this to occur when using anyone else! I am so aggravated by this a More

by lorenlevar12dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Badgwell
March 03, 2023

It was nice and the customer care people pretty much kept me up to date with what they were doing they always do. More

by armqua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
March 03, 2023

The dealer ship was nice but salesman was not. Bur overall ok.Thank you all. More

by Shan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2023

Everyone knows me there and they are all so nice! I recommend to anyone with a car problem or needing a new car to go to Serra Nissan! More

by NEICY10363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James who is mechanic., Amanda Badgwell
March 02, 2023

Matt the service incharge/manager is a gentleman. Please thank him again. It took a decent amount of time. More

by anumallik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2023

Always Great Service! I Would Highly Recommend Your Service Deptment. Thank You So Much! Keep Up The Great Service. More

by lynettewhite7390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
February 24, 2023

The service was great Matt listen to me regarding my concerns about the maintenance light He handle the problem immediately. More

by carolyn55jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2023

Serra is the only place that I take my car for service and I've never been dissatisfied. More

by smjohnson210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
February 20, 2023

Staff was very nice getting parts delivered slow. The dealer ship cleaned the work good More

by carolyn55jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
February 20, 2023

Love Sarah Nissan will always do business with this company Love working with Matt Henry and Amanda Harrison More

by joannknight42380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Harrison
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