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Serra Nissan - Service Center

Birmingham, AL

4.5
1,635 Reviews

1,635 Reviews of Serra Nissan - Service Center

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April 08, 2023

Awesome service and people at this location. I love this location. I would recommend to anyone More

by alexandria.warren4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Whisenant, Amanda Badgwell
April 08, 2023

Great service. The office staff was very cordial and responsive. They were all very professional and were great to deal with. More

by jadsmith59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
April 06, 2023

I didn’t have to wait and they were very quick changing my oil . Good job! More

by glockettt12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2023

Lack communication and leadership. I spent two hours waiting for my car to get service only to find out the person who do the service wasn’t at work. I informed them what I needed when More

by Dre
Recommend Dealer
No
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Easy excess to get to and very close to my home. The facility was very clean and warm. More

by drakejuanitadnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Whisenant, Amanda Badgwell
April 04, 2023

The service was great and I didn't have to wait long for my service. I was proud of the same day service. More

by cargill,icesy234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
April 03, 2023

It a great dealer ship iwill always go to you for service thank you daryl More

by daryl118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
April 01, 2023

Good customer service greetings always there very helpful and i am pleased with the work More

by Veronicamoore258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Whisenant
Sep 28, 2024 -

Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 29, 2023

They are good and they told me to wait 15 minutes but I waited 1 hour and a half, the good service made up for it More

by santiagokarely817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

I can only speak about service department and parts department, they were both very helpful and professional, will definitely recommend them to friends , the service preformed was quick and very thoro More

by RWB2901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
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