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Serra Nissan - Service Center

Birmingham, AL

4.5
1,648 Reviews

1,648 Reviews of Serra Nissan - Service Center

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April 17, 2023

Not very good at communicating and tried to cover up issues with the vehicle I bought. Luckily I caught and it's being fixed. The only good thing to come from this experience is they are actually taking More

by Ctalley323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Borja
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2023

Very good know there work talk to about your car over over what they do More

by teresahenley9DNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs Maxine and Lady at the desk
April 16, 2023

My vehicle is fixed, but the mold spot is still there. Amanda will not give me a call back and I have left her 3 messages now. I will be giving corporate a call in the morning. More

by crazgirl2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Badgwell
April 15, 2023

This is my 3rd car purchased at this location. The customer service techs are always nice and my car is serviced promptly & professionally, which I appreciate. I am always looking to go bigger and More

by Cherryl Watson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
April 14, 2023

Great service. Very informative. It was an easy process. I was surprised at the BoGo offer More

by ABATTON88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Whisenant, Amanda Badgwell
April 14, 2023

N n n n n n n n n n n n n n n More

by marianacambron15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2023

I have serious concerns. My visit was not q good experience.please call. Fred Nelson More

by nelsonrickey54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2023

they let you know how much it is going to cost and what needs to be done to the vehicle. More

by parkerjimmie1114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulette Bradfo that is all that was showing on my receipt copy.
April 11, 2023

Staff was courteous and professional. Such a different atmosphere than before. I was not expecting such a pleasant environment. Please keep it up!!!! More

by sird6309
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The cashier is always nice & courteous! Sorry I don’t remember my service tech name., Amanda Badgwell
April 11, 2023

I was very pleased with there service they got me in and out very quickly More

by BROWNSHELLY662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
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