1,635 Reviews of Serra Nissan - Service Center
This is my 3rd car purchased at this location. The customer service techs are always nice and my car is serviced promptly & professionally, which I appreciate. I am always looking to go bigger and The customer service techs are always nice and my car is serviced promptly & professionally, which I appreciate. I am always looking to go bigger and better and Nissan gives me exactly what I need. More
Great service. Very informative. It was an easy process. I was surprised at the BoGo offer Very informative. It was an easy process. I was surprised at the BoGo offer More
I have serious concerns. My visit was not q good experience.please call. Fred Nelson My visit was not q good experience.please call. Fred Nelson More
Staff was courteous and professional. Such a different atmosphere than before. I was not expecting such a pleasant environment. Please keep it up!!!! Such a different atmosphere than before. I was not expecting such a pleasant environment. Please keep it up!!!! More
Promt to provide service. Meet at the car when I pulled up by a very joyous gentleman. Meet at the car when I pulled up by a very joyous gentleman. More
The service on the car was fine however they didn’t stay in contact regarding repairs and completion date. I called several times, left several voicemails and used the texting option that was provided over in contact regarding repairs and completion date. I called several times, left several voicemails and used the texting option that was provided over a week and a half timeframe and never got a response. The receptionist even said she would walk to the service department and deliver a message and I still didn’t get a callback. I had to get a ride to the dealership to inquire about the progress and completion of the job. One simple call or text with an update would have saved me a lot of worries and trouble getting a ride to the dealership just to get a status report. I’m a single person who works a full time job and really needed my car. More
Very nice atmosphere. Courteous and friendly staff. Very professional. Fast and dependable service. I look forward to my next maintenance visit. Courteous and friendly staff. Very professional. Fast and dependable service. I look forward to my next maintenance visit. More