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Serra Nissan - Service Center

Birmingham, AL

4.5
1,648 Reviews

1,648 Reviews of Serra Nissan - Service Center

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April 23, 2023

Great service advisor, my first time service here, finish quick and clean, better than what I expected. More

by Zhilong zheng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Eric Johnson
April 22, 2023

It's a great dealership! I love the customer service. About to pay my car off. More

by marnitacook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
April 21, 2023

Great service they’re friendly get you right out. I live right down the road More

by alexlewis606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
April 21, 2023

Everybody was so nice and helpful. It didn't take long for the service they did on my car. More

by ray.chandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2023

Excellent Customer Service! ! No long wait time! Clean waiting area! Friendly staff!! Knowledgeable staff!! Great atmosphere! More

by reneegary2092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
April 20, 2023

Always a great experience. Courteous and friendly staff. And they always get the job done right the first time. More

by C34coretta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
April 20, 2023

I purchased my car from this dealership and have had them service it. I have 126,000 miles and it still runs great. They do a great job. More

by mclucus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
April 20, 2023

I had an appointment Friday, 3-31-23 @ 8:00am to have a door locked looked at. Tried calling several times during the day and no one would answer the phone. Finally got a call back at 5:00 telling me I was More

by briandgibson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I spoke with the lady that checked in the car
April 18, 2023

I enjoyed the experience. My car was done in a timely manner, staff was friendly. More

by psledge02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
April 17, 2023

Very profeshinal was made aware of recalls on my trucktjthe eating room was o k More

by bamapride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
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