Serra Nissan - Service Center

INCOMPETENT, Filthy facility, uninformed comfortably ignorant staff, that has the comprehension skills of a toddler ignorant staff, that has the comprehension skills of a toddler More

The service here was stellar from beginning to end. My appointment went seamlessly. I'd visit again. My appointment went seamlessly. I'd visit again. More

I always have the best experience and will not take my car anywhere else. Thank you car anywhere else. Thank you More

The service was easy to schedule. However, it Ben after the tire rotation, there is an issue with the tires. The tire pressure is off on all 4 tires and the front passenger tire is ma However, it Ben after the tire rotation, there is an issue with the tires. The tire pressure is off on all 4 tires and the front passenger tire is making a weird sound like it’s kicking mud up or something. More

The service department was very friendly and helpful and I was very impressed with the amount of time I spent waiting. It was a short waiting time. I was very impressed with the amount of time I spent waiting. It was a short waiting time. More

Matt was absolutely amazing. Very helpful. Made the process a little less painful. It's never fun when something messes up. I will be back. Thank you. Very helpful. Made the process a little less painful. It's never fun when something messes up. I will be back. Thank you. More

Very clean and satisfying to see hard working people that care about their profession. Looking forward to the next visit. care about their profession. Looking forward to the next visit. More

Waited 3 hours for an oil change and had an appointment. It’s wasn’t that many customers there. It’s wasn’t that many customers there. More

After 3 visits finally corrected my problem but I was still charged full price when parts were replaced unnecessary because they didn’t know what to do. Manager did not take my complain serious instead still charged full price when parts were replaced unnecessary because they didn’t know what to do. Manager did not take my complain serious instead wants to sell me a new car… I was charged more labor hours that actual time spender on my car, and I was told 4 hours is a flat rate even if only takes two hours (this was told by manager) I want to say Matt in repair service is very professional and understanding More

Amanda is always helpful and very informative. . She's always taken care of us as customers!!! . She's always taken care of us as customers!!! More