Serra Nissan - Service Center

This service center was paid to fix the power steering pump on my maxima and its still leaking and wining.every time she bring it back they just refill the fluid....it's steel not repaired!!!!! pump on my maxima and its still leaking and wining.every time she bring it back they just refill the fluid....it's steel not repaired!!!!! More

The service department never accurately diagnoses the problem which results in return visits. The return visits result in additional costs. The employees are friendly and professional. problem which results in return visits. The return visits result in additional costs. The employees are friendly and professional. More

Nothing but problems with getting my car repaired. Still not at their shop. Horrible. They deserve no stars. Still not at their shop. Horrible. They deserve no stars. More

Not prompt, no drive, no training to staff, staff on their phones, no communication within dealership. Serra meets the criteria of "shady dealership" you alway hear about. their phones, no communication within dealership. Serra meets the criteria of "shady dealership" you alway hear about. More

Upon arrival I was greeted with a smile and informed of what was required of me. The lady who was named Paulette was very helpful and polite as well as professional . what was required of me. The lady who was named Paulette was very helpful and polite as well as professional . More

Terrible, mis informative, waste of time, untrained staff. Customer service trash. No intercompany communication. You meet the definition if those "typical and shady" car dealership. staff. Customer service trash. No intercompany communication. You meet the definition if those "typical and shady" car dealership. More

I enjoy the wait because they were respectful patients they took there time n made sure I was comfortable n I got the car I wanted they took there time n made sure I was comfortable n I got the car I wanted More

Great service and excellent customer care. We will definitely be buying a 3rd Nissan from this dealership, We will definitely be buying a 3rd Nissan from this dealership, More

I have always had a great experience at Serra Nissan. Great customer service each time. Great customer service each time. More

The facility is clean. The technician was knowledgeable. I was charged and paid for a misdiagnosis that was not rectified. The technician was knowledgeable. I was charged and paid for a misdiagnosis that was not rectified. More