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Serra Nissan - Service Center

Birmingham, AL

4.5
1,634 Reviews

1,634 Reviews of Serra Nissan - Service Center

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August 19, 2023

They have such good customer, good at communicating with the customers, and informed me about everything with my car. More

by neshahorn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
August 18, 2023

Everyone at the dealership is great. They are very kind and handle everything in a timely manner. More

by phillipstj22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
August 17, 2023

Was charged for oil changed and tire rotation. Tired were not rotated. Left email to call back and no one called yet, even though they said they would.I am done with them. Taking next step. Not go More

by Not happy
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zac
August 17, 2023

Everyone at this dealership were super sweet and helpful. I don’t know much about cars but they made the process so smooth. More

by aj8132002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
August 17, 2023

Great service department and sales department t. The staff is friendly and knowledgeable. They always leave my vehicle cleaner than it was before I brought it in and take my vehicle on time and ca More

by peggyward51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel in sales still recognizes me and comes over and speaks to me. He sold me my Rogue, Amanda Badgwell
August 13, 2023

Excellent service, attendant explained what was needed and gave me a price, & what was needed next time. More

by dnc0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
August 11, 2023

Courteous and knowledgeable technicians. I will be sure to recommend to my family and friends. More

by Gladyshaynes12
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

The customer service team is very helpful and very nice I really appreciate your team, More

by telesiapcraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
August 08, 2023

Took a while ,could have been better ,no recommendations,do at least basic inspection.Do better than this More

by adubah2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
August 05, 2023

Nothing to say about the dealership that is worth what I need to say. Period More

by praypaige
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
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