Serra Nissan - Service Center

Service rendered was awesome. The staff was very professional, thorough and very knowledgeable. I would definitely recommend! The staff was very professional, thorough and very knowledgeable. I would definitely recommend! More

Great dealer ship always good service staff are good people and very friendly at all times people and very friendly at all times More

Pleasant, professional, answers questions appropriately. Vert timely, ready to help in any way they can. Vert timely, ready to help in any way they can. More

Once service was complete, I got in my car and the oil light was on. I alerted the maintenance staff of the light. The service manager told me that the oil dispenser was not working properly. I questioned light was on. I alerted the maintenance staff of the light. The service manager told me that the oil dispenser was not working properly. I questioned whether the car had received any oil at all and was told it did get 3 quarts of oil. At this point I’m unsure if the car actually had oil in it at all but I guess time will tell if my car was ruined. Service manager did not offer a discounted service or anything. He only apologized for the equipment not functioning properly. I’m no service manager but making sure equipment is functioning properly each day before providing service should be apart of the daily tasks. More

Amanda Badgewell (Service Dept) was awesome! Very friendly and informative. When a reason couldn’t be determined as to why my 2019 Sentra has been “acting up” and I showed my disappointment and Very friendly and informative. When a reason couldn’t be determined as to why my 2019 Sentra has been “acting up” and I showed my disappointment and frustration, she showed so much grace and empathy and spoke with so much kindness that it was hard to stay mad or upset. When the time comes for me to trade and look for my new Nissan, I know where to go! Thank you Serra Nissan and especially Amanda! More

Great sales. Extremely poor service department. They will refuse warranty work no matter the circumstances. Extremely poor service department. They will refuse warranty work no matter the circumstances. More

Serra Nissan is a great place to get your car fixed for whatever reason and has experience technicians and reasonable prices for car repairs 👍🤗 whatever reason and has experience technicians and reasonable prices for car repairs 👍🤗 More

Serra Nissan is the greatest. I’m always pleased with the outstanding service I receive. The technicians are friendly and always willing to help even if they have to do extra. I’m always pleased with the outstanding service I receive. The technicians are friendly and always willing to help even if they have to do extra. More

The management should stand behind what they tell the customer I wasted time and money bringing in my vehicle to be serviced and when I get there it was just a joke you should have told me that I would h customer I wasted time and money bringing in my vehicle to be serviced and when I get there it was just a joke you should have told me that I would have a diagnostic fee for checking cameras system and this was done to more customers than myself just a waste More

The team is doing a great job keeping me up to date on my progress and the work was done fast progress and the work was done fast More