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Serra Nissan - Service Center

Birmingham, AL

4.5
1,634 Reviews

1,634 Reviews of Serra Nissan - Service Center

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September 30, 2023

Super small out of date worst customer waiting area I have ever visit at any Nissan dealership and they are super slow on basic oil changes that I made appointment week in advance then they couldnt find More

by Thomas1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathiel
September 28, 2023

I'm thankful for the service department they helped me make some decisions with the information they discovered on the vehicle. Thankyou I appreciate you and how you took care of me. More

by tlongacre43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

Outstanding service, lot courteous, it is actually worth recall call for service was completed within time frame More

by GREER4852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
September 27, 2023

I’ve always had excellent customer service with Serra. One satisfied customer. Thanks Serra Nissan. More

by angelagooden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

Service was quick and easy. Wasn't a problem to get in and out. Loved the hospitality. More

by THEOTODD
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
September 27, 2023

I’ve been going to Serra Nissan for about 5 years now and they always take care of my car and have great customer service More

by msnettab23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
September 27, 2023

Very professional, timely, courteous and vehicle needs were spot on take care of. Mr. Higgins was kind and exceeded expectations. He also followed up with a call letting me know my car was ready. Checking More

by kennedy.wendy8931
Recommend Dealer
Yes
Employees Worked With
Matt Higgins
September 26, 2023

Needs better communication with customers. Friendly and helpful and like everyone needs more help. Aubrey More

by Aubrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
September 26, 2023

Perfect service my 2 truck absolutely best wanna go anywhere else I’ve have sent family an both bought truck More

by johnnyrobinson67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
September 23, 2023

Arrived and I was taken care of without any delays. Everyone was courteous and very helpful. More

by nisha1284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
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