Serra Nissan - Service Center

Great service team! Matt Higgins is very professionally oriented manager with a heart of gold. Matt Higgins is very professionally oriented manager with a heart of gold. More

It’s hard to get in touch with My sales agent, and the finance department. Sometimes the wait to get My oil change is over an hour, sometimes 2 hours. I’m always treated respectfully. finance department. Sometimes the wait to get My oil change is over an hour, sometimes 2 hours. I’m always treated respectfully. More

I have been a customer for over 25 years and have been so satisfied with their services satisfied with their services More

The service manager was super,and the rest of the staff was very courteous as well. Very satisfied with the service.Will be back next service . Thanks. was very courteous as well. Very satisfied with the service.Will be back next service . Thanks. More

Cat is just over a year old and almost to end warranty. Problem with death services have been going on since purchase. Service manager started when it happened again they would replace it. However, now, Problem with death services have been going on since purchase. Service manager started when it happened again they would replace it. However, now, Service center won't fix because they can't recreate the situation in the shop. They tell me to call Nissan to get approval to replace dash device. They call Serra back and Serra tells them since they can't recreate it in the shop, they can't help me. They give me two alternatives. One, when it happens immediately stop everything and immediately drive to Serra (45 minutes from my home) or I can submit a video of the incident wish my dash (while driving). I can't video the interior of car while driving ... it is unsafe AND there are hand held laws in my state. Nissan and Serra refuse to do the repair. Iwe are now in the process of getting rid of this Nissan and looking for a better built car with more reliable/responsive maintenance service facilities and manufacturers. Obviously Serra Nissan and Nissan really don't give a xxxx. More

Very satisfying) keep up the good work:I will be returning soon I will be calling you soon:Thanks returning soon I will be calling you soon:Thanks More

Great customer service, friendly staff, concerned about the customer. Would recommend to others. Clean environment the customer. Would recommend to others. Clean environment More

They was very professional and understanding of what was going on with my car and the urgency of my need to get it repaired quickly. going on with my car and the urgency of my need to get it repaired quickly. More

Amanda has always been professional, efficient and kind! ! I have always enjoyed dealing with her. ! I have always enjoyed dealing with her. More

I am generally pleased with the overall service of this dealer. The waiting area is pleasant. dealer. The waiting area is pleasant. More