Back

Serra Nissan - Service Center

Birmingham, AL

4.5
1,634 Reviews

1,634 Reviews of Serra Nissan - Service Center

Sort by
November 06, 2023

I bought a 2016 kia optima the window on the passenger side doesn't let up. I shouldn't be responsible for the repairs More

by kilgoresabrina47
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeVonta, sold me ah 2016 kia which the window needs repairs that I shouldn't have to b responsible for, Amanda Badgwell
November 04, 2023

She was very nice and helpful to me when I was there getting my car serviced! More

by valenciaagee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
November 02, 2023

The staff is aways nice and helpful. They get you in and out. If you have to wait it's always comfortable. More

by jfletcher_89dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
November 02, 2023

I always have a great experience when I get my car serviced the staff is always professional. More

by dnc0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
November 01, 2023

The salesmen are ok. ..the service department not so great. I prepaid for my tire. I waited 2 hrs for service before I asked for a refund and left. More

by ephillips81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

Service is always trusted and done in a timely manner. Rates are comparable to anywhere else More

by Walter67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

I really enjoy my time there. Tho I had to wait Amanda made waiting so much fun. She was a just to talk to and have such a wonderful personality. More

by patrickbrewster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
October 30, 2023

Excellent job and very nice and good customer service very good customer service and very good help More

by brandicecortney12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
October 26, 2023

The service was performed within good time range. Service and repair was great. Amanda keep me informed and was very pleasant to work with. More

by Imisst.hill@aol.vom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
October 25, 2023

They were very professional as always never have had a bad review always on top of the quality More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
...
28
...