Serra Nissan - Service Center

Friendly and professional. It’s obvious that I’ll come back asap. Thank you. Bye It’s obvious that I’ll come back asap. Thank you. Bye More

Timely, but I was given an inspection paper stating nothing was needed. This information was false. I needed brakes, a head light and a tail light replacement. nothing was needed. This information was false. I needed brakes, a head light and a tail light replacement. More

I think Serra Nissan he is the best dealership in Alabama I would recommend Serra Nissan to anybody and everybody I would recommend Serra Nissan to anybody and everybody More

The service and staff are excellent. The y always are friendly and leave my car cleaner than it was when I brought it in.. The waiting room is nice and all the restrooms are clean. My The y always are friendly and leave my car cleaner than it was when I brought it in.. The waiting room is nice and all the restrooms are clean. My car is serviced in a timely manner and I received updates. I will definitely continue to have my car serviced here and recommend them to my friends. More

They have easy way to make appointments to get service and very friendly and knowledgeable reps to do business with. and very friendly and knowledgeable reps to do business with. More

Great service quick and efficient. Matt was great and kept me updated on progress with my vehicle. Matt was great and kept me updated on progress with my vehicle. More

Very informative and professional during the call about my upcoming service. Made sure I got the right date and time. my upcoming service. Made sure I got the right date and time. More

Two days after taking possession of my car the engine light came on. Ms. Amanda said it had been checked and the light was out. Returned with same problem engine light on. The engine light would be no pr light came on. Ms. Amanda said it had been checked and the light was out. Returned with same problem engine light on. The engine light would be no problem. She had no loaner at the time. Left me with the understanding that she would call me in a day or so, l would leave the car to be worked on and take a loaner. After a week in a a half no call. I returned to the dealership. She denied telling me she would give me a loaner while my car being serviced. Fine about the loaner but when she now said they don’t work on BMW but they sale them. It’s up to me to find a dealership that will work on it. I said even though I have a warranty. She did not honor anything in the warranty. The car had started knocking on the way there. Not their problem. So much more happened. More

Staff was nice and friendly I'll return in the future for my car needs. my car needs. More

Great service and was completed quickly. The service got me in found a tech and got the battery replaced right away. The service got me in found a tech and got the battery replaced right away. More