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Serra Nissan - Service Center

Birmingham, AL

4.5
1,667 Reviews

1,667 Reviews of Serra Nissan - Service Center

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April 06, 2021

I had an issue with my Nissan Rogue and I brought it into Parkway Nissan where I purchased my vehicle. They couldn't find anything wrong, Matt in service gave me his home number and told me if it did it agai More

by brendahare56
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Henry
April 04, 2021

My lug nuts was very loose after I left the dealership. I couldn’t had a terrible wreck! Plus my light is on my dashboard. If this the dealership, I should think they would remove a tire light on the dashboa More

by jaimemarshae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Henry
April 04, 2021

I always receive great service at Serra Nissan Service Center! Matt and Amanda are very customer friendly. 😎 I'll see you guys again soon. Thanks More

by ROZWCRAIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell, Matt Henry
April 01, 2021

My second visit to the service department and both were very good experiences. The employees that assisted me were knowledgable and friendly. I will be using this location again in the near future. More

by Sisjoy44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
April 01, 2021

Have used this dealer since the day I Purchased my car. Would not go anywhere else. They go over and above for me. I get regular service done here, if there is a repair it is done here, I even get my ti More

by carolyn.gunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
March 25, 2021

I have good experience there every service. Thank you! I have great service there all the time.keep up the work. I will come back More

by gard2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
March 24, 2021

Normally I get checked in, that didn’t happen this time. I’ll chalk it up to being a busy Monday morning! Otherwise, score would have been perfect! More

by keisha_cooper
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2021

Service was not good at all. I got there to get break pads replace on car at 6:45 that morning, they didn’t get through until 1:00. It shouldn’t took that long to fix on my car. I think the guy was worki More

by boobear-1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2021

Service department was excellent. Very friendly and courteous. The wait time was very minimal. I would recommend Serra Nissan service department to my friends and family. More

by alanmann0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
March 22, 2021

Customer service is prompt and friendly. Staff has a positive attitude and knowledgeable. The waiting area is peaceful and has a refreshment area which is a big plus. More

by RMURPHY189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Johnson, Randy Hicks, Madison Whisenant, Angie Hester, Amanda Badgwell
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