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Serra Nissan - Service Center

Birmingham, AL

4.5
1,667 Reviews

1,667 Reviews of Serra Nissan - Service Center

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April 20, 2021

Cody Mcgee is the best sales person ever he drove me to the dealership from Mississippi my credit was horrible it was a 395 and he put me in a 2021 SL Altima he’s the best please go see him More

by CMCGEE83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Mcgee, Randy Hicks, Madison Whisenant, Matt Henry, Rob Messer
April 19, 2021

Excellent service. Kind friendly straight to the point. They always welcome me with love and kindness. Inside has refreshments for the time to of waiting. More

by lessly.castellon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell, Matt Henry
Apr 19, 2021 -

Serra Nissan responded

Dear Lessly, Thank you so much for your kind words,we always strive to do the best we can. Robert Messer General Manager Serra Nissan/Vw

Apr 20, 2021 -

Serra Nissan responded

Thank you for your review,we appreciate your patronage regards, Robert Messer

April 14, 2021

They are so awesome and great customer service. I will recommend anyone to go there, the people are so helpful with you with your car. More

by wheylucylui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
April 14, 2021

Very pleased, got it back earlier than estimated, why sensor would fail at less than 18,000 miles - not good. Service center had a bit of problem locating and processing vehicle after tow in, once contac More

by ERIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
April 14, 2021

Serra Nissan service dept is always friendly and professional. They never try to sell me something that I don't need. They get me in and get out in a timely manner. More

by benson-brendadnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
April 14, 2021

The people where very nice and called me when my car got done. I think the staff at Serra is absolutely fantastic andI will be back More

by shesan69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
April 12, 2021

I usually give a high rating but the last couple times they did not do the service I asked for. I got there first on Saturday and had talked to Amanda about ordering or making sure the new tire I needed w More

by DNC0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Amanda Badgwell, Matt Henry
April 09, 2021

Everyone was pleasant, friendly and helpful. The work was done in a timely manner. I was very pleased with the level of professionalism that was shown. I would bring my car back to this location. More

by mrsginger51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
April 08, 2021

The service there is excellent and everyone is always so nice, friendly, and very helpful. I would recommend people to come there. Service is also quick More

by rhudinajohnson4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
April 07, 2021

Very good service small problem but they handled it I will will return when service is due and also recommend Serra Nissan to everyone I know. More

by BARNEY.JOHNSON1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
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