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Serra Nissan - Service Center

Birmingham, AL

4.5
1,667 Reviews

1,667 Reviews of Serra Nissan - Service Center

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April 28, 2021

The appointment was on time, the service great! Matt handled my services promptly and efficiently. He went above and beyond in handling my car needs. More

by debbiejharris54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
April 28, 2021

They were fast, polite and thorough! I will continue to use their services as long I'm stationed here. I've never had any issues with my car after leaving More

by micah2h2h
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
April 26, 2021

Excellent service always! Every time I come here, they make sure you are taken care of. They let you know if it is an extended wait instead of you guessing. More

by Katara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
Apr 26, 2021 -

Serra Nissan responded

Thank you!We appreciate your input and look forward to serving you for a long time to come, Robert Messer General Manager

April 24, 2021

My service was very good and I was very pleased with it and I am sure to be back in for a service again soon More

by noemail3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
April 22, 2021

I think this dealership is a good one to visit. I had a few problems this last vist but overall everything was taking care of. More

by Windia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
April 22, 2021

I was in for an oil change and tire rotation. I was told at that time my wait would be 2 hours and I agreed to wait. The waiting area was clean and so was the restroom which was a plus. I am appreciative f More

by lhicks64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
April 22, 2021

I finally got what I needed done and in a timely matter. Each customer is important and should be treated like that. If something can’t be done tell the person right away instead of them waiting and finding More

by DNC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell, Matt Henry
April 21, 2021

Worked on my car efficiently and got me in and out at a decent time. Also went through results from my service inspection and printed it off for a extra copy. More

by draef42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell, Matt Henry
April 21, 2021

Everyone is friendly and professional. The Staff always give approximately how long it will take your car before it's ready. And inform you on status of vehicle. More

by sharonscott35215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mortimer Virves, Amanda Badgwell, Matt Henry
April 21, 2021

Not very happy About buying my car and it staying in the shop and it brand new and nissan not letting me swap for another More

by pdf1952
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
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