Back

Serra Nissan - Service Center

Birmingham, AL

4.5
1,667 Reviews

1,667 Reviews of Serra Nissan - Service Center

Sort by
May 20, 2021

The staff is always courteous, professional and efficient! It’s a pleasure to have my service done there. I travel 20 miles to go there instead of 5 miles to another Nissan dealer More

by mj712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mortimer Virves, Randy Hicks, Amanda Badgwell, Matt Henry
May 18, 2021

Always a great experience with them. They make sure the job is done right before returning the car back to us and at a reasonable price. Making sure and keep us in the loop during the process. More

by RIMBEY_88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
May 13, 2021

It was a great first impression and I’ll definitely be back. Mainly coming back because of Amanda’s friendliness and going above to meet my needs. More

by TANYAHARRISHAYNES82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
May 12, 2021

I was a first time customer visit the dealership .. everything was wonderful from start to finish .. even booking my appointment was great Thanks so much for the great service More

by mitchnicole89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
May 10, 2021

Service was excellent! They got me in and out quickly and were super friendly! I am more than pleased with my experience at the service center. More

by SEBASTIAN.MOSSO
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
May 06, 2021

This dealership is one of the best around town! I have only use this dealership since I got my car and truly enjoy the privilege. More

by wleaner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
May 03, 2021

I love this dealership!! Everyone is very courteous and they keep me updated on my car and what need to be done and the time frame! More

by HAWKINSC16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara
May 01, 2021

They service my car with a smile thank you service, that they gave me, after three tries my car was finally fixed again thank you for your service More

by almarobertslack@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
May 01, 2021 -

Serra Nissan responded

Thank you Alma for your kind words.We appreciate you,and are glad that we were able to resolve your service issues.We look forward to seeing you again! Robert Messer General manager

May 01, 2021

Staff is friendly and helpful. No issues with the work done on the vehicle. No problem scheduling an appointment to meet my needs. Why the 25 word minimum? Someone may not want to take the survey bec More

by TIMOTHYSPEARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
April 30, 2021

I only go to this dealership because of the mechanic Chris Taylor. My car stays in top notch performance. Thanks Chris. Plus, Amanda was great in diagnostic in determining the root of my Nissan Maxima i More

by cwmills44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Taylor, Amanda Badgwell
...
117
...