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Serra Nissan - Service Center

Birmingham, AL

4.5
1,632 Reviews
Call Service Center (205) 856-2544

1,632 Reviews of Serra Nissan - Service Center

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August 09, 2024

Trey is hands down the best salesperson at center point pkwy location. He is patient & gives you the space to find the car that best suites you! He is very helpful. Tim is also very helpful. They both went More

by Maggie Lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey & Tim
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Sep 27, 2024 -

Serra Nissan responded

Maggie, this is great to hear! We are so glad you were able to find your perfect car with us at Serra Nissan and had such a smooth car-buying process with the help of our stellar sales team! We hope you will return to Serra Nissan for any of your future car needs!

June 21, 2024

They assessed my car didn't find anything wrong but I'm still having the same issue. I haven't done any other business with this dealership. Thanks More

by JRMCCLELLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
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June 20, 2024

I appreciate their service and for helping me. They always treat me right and I love them all. More

by choiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
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June 19, 2024

Courteous Staff, Very Helpful With Your Services, Made Sure You Were Checked Out With Ease. More

by lynettewhite7390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
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June 19, 2024

Always great service, fast, reliable, trustworthy, and honest work. Amanda always give great service as promised all the time. More

by n.frtqts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Report | Print
June 17, 2024

I have asked for the general manager's email so I could discuss issues we had but have not heard anything from them is over a week beyond an automated response saying they would contact us soon. More

by ibsuziv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Fuller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Report | Print
Jun 17, 2024 -

Serra Nissan responded

I am sure you can understand how busy our GM's can be at times. I will be glad to assist. I am the HR/Compliance Manager. You may email me at tjoyner@serraautomotive.com. Thank you!

June 17, 2024

Good service and low wait times. Good overall experience there with the company. Will return. More

by pdthom1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Whisenant, Amanda Badgwell
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June 12, 2024

Everything has a diagnostic charge. Irritating to get sales calls after each service asking to purchase or trade. More

by Renaykeith61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
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June 11, 2024

The people are really nice and the dealership is very clean. Will be back for my next service. More

by stephanie_hrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Report | Print
June 10, 2024

Great Dealer with great reps that knows how to diagnose and manage resolution with understanding. More

by epting7
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Report | Print
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