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Serra Nissan - Service Center

Birmingham, AL

4.5
1,667 Reviews
Call Service Center (205) 856-2544

1,667 Reviews of Serra Nissan - Service Center

Sort by
September 25, 2024

Very professional and very timely. I enjoyed the professionalism and quality work that was performed More

by mdellis79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
Report | Print
Sep 27, 2024 -

Serra Nissan responded

Thank you so much for your great review - we are so glad you chose Serra Nissan for your service needs! We are always appreciative of your time and your business, and we hope to welcome you back to Serra when the time comes for your next service or vehicle!

September 25, 2024

Great place and nice people . .kind people all time ..I don’t have to wait a long time More

by ericgto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Report | Print
Sep 27, 2024 -

Serra Nissan responded

Thank you so much for your review, we greatly appreciate the pleasure of your time and your business! We are so glad you chose Serra Nissan for your service, and hope to welcome you back when the time comes for your next service or a new vehicle!

September 25, 2024

The service care was wonderful they always keep you updated on your vehicle and service is great. More

by clifford pyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
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Sep 27, 2024 -

Serra Nissan responded

Clifford, thank you so much for your kind review - we're so glad to hear about your awesome experience at our service center! Thank you for the pleasure of your time and your business, we hope you will continue to choose Serra Nissan for all your future car needs!

September 24, 2024

I came in at 4 and they took me right away for an oil change. Everybody was very friendly More

by MCLARK200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Report | Print
Sep 27, 2024 -

Serra Nissan responded

We're so glad to hear that you had such a great experience with us here at Serra Nissan! Thank you for choosing us for your service, we are very grateful for your time and your business, and hope you will return for any future car needs!

September 24, 2024

They were the nicest people ever and helped me get home . . I would recommend them to everyone More

by Gingerbrown498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. King, Amanda Badgwell
Report | Print
Sep 27, 2024 -

Serra Nissan responded

This is so great to hear - thank you so much! We can't thank you enough for choosing Serra Nissan for your service needs, and we hope that we can welcome you back when the time comes for another service or a new vehicle!

September 23, 2024

The service advisor was courteous, fast, and friendly! Nissan Great service!!!!! Would defiantly recommend anyone there who needs work done on their Nissan! More

by WISEMAN43830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Report | Print
Sep 27, 2024 -

Serra Nissan responded

Thank you so much for this awesome review! We are so glad you got to experience the excellent customer service that we pride ourselves upon, and we appreciate your time and your business! Please keep us in mind for all of your future car needs!

September 23, 2024

When i arrived and pull my car up for service. The service tech person Ashley was very friendly,kind. The service received was quick. Thank you More

by dcummi8444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Sep 28, 2024 -

Serra Nissan responded

Thank you for your positive review, we are very glad to hear you had a great experience at Serra Nissan! We are grateful for the opportunity to help you, and hope to see you again soon!

September 21, 2024

Good people fast efficient and friendly always going to suggest serra Nissan when I hear anybody needing help with their vehicles More

by melanie.nelson8483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Sep 30, 2024 -

Serra Nissan responded

Thank you very much for this positive review! We appreciate your business, as well as the recommendation to friends and family, and we look forward to seeing you again soon!

September 20, 2024

awesome team highly recommend 6 vehicles I've purchased from these folks and defiantly would come back More

by robertswildlifellc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Report | Print
Sep 30, 2024 -

Serra Nissan responded

Thank you so much for this kind review! We appreciate your business and look forward to seeing you again!

September 18, 2024

Nothing got done about my vehicle issue! I have filed a complaint with corporate. Hopefully this will get resolved soon. More

by crazgirl2006
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2024 -

Serra Nissan responded

We are sorry to hear you were not satisfied with your experience. Please reach out to our Service Manager, Dylan, to get this issue resolved. You can call us at 205-856-2544 and ask for Dylan, and we hope we can work towards a resolution soon.

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