
Serra Nissan
Birmingham, AL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Terrible experience. We drove to this dealership from out of town expecting them to honor the advertisement we had heard on the radio for double the trade in value....When we got there and waited 2 and out of town expecting them to honor the advertisement we had heard on the radio for double the trade in value....When we got there and waited 2 and a half hours they finally came back with an OVER PRICED monthly payment and didn't even offer us the total amount of kelly blue book trade in value of our vehicle. Needless to say we walked out and will NEVER be back. They lied in their advertisement and in no way did they try to work with us on making a payment work. More
I am very satisfied with my new Altima and am looking forward to owning it for a long time. All of the staff at Serra Nissan have been extremely helpful and more than polite. You have a great group of forward to owning it for a long time. All of the staff at Serra Nissan have been extremely helpful and more than polite. You have a great group of people working here & I look forward to receiving great service in the future. Thank you! More
Debra was the sales manager I delt with and she was very helpful. Brian was the salesman and he was very informitive and helped me get my payments lower than what I expected when I walked in the dealership helpful. Brian was the salesman and he was very informitive and helped me get my payments lower than what I expected when I walked in the dealership. Everytime I've bought a vehicle in the past they make you feel like a king when your there and then when you leave you realize that you payed way to much for your vehicle. I'm still in shock that I have such a low monthly payment and my Maxima drives great. More
We were very impressed with the exceptional customer service that was displayed by all employees at Serra Nissan. Our salesman, Jessie Simmons, was phenomenal! He worked incredibly hard to get us into t service that was displayed by all employees at Serra Nissan. Our salesman, Jessie Simmons, was phenomenal! He worked incredibly hard to get us into the perfect car for our family. He possessed such great integrity, honesty and reliability through out the entire sale process. We can't say enough great things about our experience at Serra Nissan!! More
I called about a newspaper ad from Serra Nissan and was given a good out-the-door price by Jesse. I confirmed this price and the availability of the car with him. He checked with his sales manager and sa given a good out-the-door price by Jesse. I confirmed this price and the availability of the car with him. He checked with his sales manager and said they would honor the ad if I brought it in. When I got to the dealership that same day, I was told they had sold the last of that model, but had a more expensive model available. I expressed my concern that this was a bait and switch, that they had no intention of honoring their advertisement. I was assurred this wasn't so. After checking with his sales manager twice, they were still asking $2000 more than I had agreed with Jesse over the phone, for a car with extras and options I did not want nor need. They would not negotiate down further, so I left, wasting 2 and 1/2 hours, time with my children, and 70 miles worth of gas. These are the type of practices that give car dealers a bad name. I found this experience to be deceptive, dishonest, and in bad faith. As of this writing, the original car in question STILL appears on their website, even though it is supposedly sold. More
We had a very good experience with Jesse Simmons he was very helpful in finding our new car and getting us the deal we wanted. His people skills were tremendous and very courteous I would recommend anyone very helpful in finding our new car and getting us the deal we wanted. His people skills were tremendous and very courteous I would recommend anyone trying to buy a new vehicle to serra nissan to see Jesse. More
This was the easiest experience I have ever had buying a car. While at another dealership, I felt pushed to the point that we left. From the moment we entered Serra Nissan, I was taken care of and ever co car. While at another dealership, I felt pushed to the point that we left. From the moment we entered Serra Nissan, I was taken care of and ever concern was answered. I recommend Serra for any vehicle purchase. More
Me and my wife were looking for a new vehicle. Shortly after arriving at the dealer, we were greeted by Jesse, one of the sales consultant. He was Awesome! He was very help, friendly and knowledge. When t after arriving at the dealer, we were greeted by Jesse, one of the sales consultant. He was Awesome! He was very help, friendly and knowledge. When testing driving he had a planed out route so I could get a good feel for the handing of the vehicle. When we sat down at the table to talk numbers, he did not make us feel pressured to buy. We drove away that night feeling that we had made right choice. We would recommend this deal ship and sales consultant to anyone More
I spoke to Paul Coulon and he was very helpful. I wasn't sure about what kind of car that I wanted to buy but Paul guided me to the car that met my needs and he even negotiated for me with his manager to ge sure about what kind of car that I wanted to buy but Paul guided me to the car that met my needs and he even negotiated for me with his manager to get me the best price. I would definitely recommend him to anyone. More
The sales staff was very friendly. My salesman was very informative. He worked with me & tried to get the payments to where I wanted them. He was unable to which was out of his hands, but we were able to c informative. He worked with me & tried to get the payments to where I wanted them. He was unable to which was out of his hands, but we were able to come to an agreement. He was able to extend the warranty which was awesome. More