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Serra Nissan

Birmingham, AL

4.5
2,225 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,225 reviews

March 27, 2011

Terrible experience. We drove to this dealership from out of town expecting them to honor the advertisement we had heard on the radio for double the trade in value....When we got there and waited 2 and More

by false ad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arvin (very helpful) & finance manager (rude)
May 06, 2011 -

Serra Nissan responded

Serra Nissan wrote on 3/28/2011 11:53:17 AM: Thank you for getting back to us. Your feedback is very much appreciated. Let me start by saying I am very sorry that you had a bad experience here at Serra Nissan. I would love to make this right. I got with the GM and GSM and they also wanted to express their sincere apologize, as well. I have some offers that we would like to share to make things right, and to assure you this is not the way we want business handled at our stores. Is there a number I could reach you at to share the offers? Debra Zeanah Serra Nissan VW Internet Sales Manager P: (205) 856-2544 F: (205) 380-5956 E: dzeanah@contactdealer.com Serra Nissan 1500 Center Point Parkway Birmingham, AL 35215 Visit our Web Site @ www.Serranissan.com Business Hours Monday – Saturday 8:30 am – 7:30 pm --------------------------------------------------------------------------------

March 10, 2011

I am very satisfied with my new Altima and am looking forward to owning it for a long time. All of the staff at Serra Nissan have been extremely helpful and more than polite. You have a great group of More

by Gay Nelle Brasher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Simmons, Brian, Debra Z.
March 08, 2011

Debra was the sales manager I delt with and she was very helpful. Brian was the salesman and he was very informitive and helped me get my payments lower than what I expected when I walked in the dealership More

by GMAC13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Zeanah, Brian
March 04, 2011

We were very impressed with the exceptional customer service that was displayed by all employees at Serra Nissan. Our salesman, Jessie Simmons, was phenomenal! He worked incredibly hard to get us into t More

by no1mom22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Simmons
March 03, 2011

I called about a newspaper ad from Serra Nissan and was given a good out-the-door price by Jesse. I confirmed this price and the availability of the car with him. He checked with his sales manager and sa More

by silvermerc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Simmons
March 01, 2011

We had a very good experience with Jesse Simmons he was very helpful in finding our new car and getting us the deal we wanted. His people skills were tremendous and very courteous I would recommend anyone More

by Glenns828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Simmons
February 25, 2011

This was the easiest experience I have ever had buying a car. While at another dealership, I felt pushed to the point that we left. From the moment we entered Serra Nissan, I was taken care of and ever co More

by Sorrellst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Coulon
February 25, 2011

Me and my wife were looking for a new vehicle. Shortly after arriving at the dealer, we were greeted by Jesse, one of the sales consultant. He was Awesome! He was very help, friendly and knowledge. When t More

by mike64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Simmons
February 19, 2011

I spoke to Paul Coulon and he was very helpful. I wasn't sure about what kind of car that I wanted to buy but Paul guided me to the car that met my needs and he even negotiated for me with his manager to ge More

by keith_jones197711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Coulon
February 09, 2011

The sales staff was very friendly. My salesman was very informative. He worked with me & tried to get the payments to where I wanted them. He was unable to which was out of his hands, but we were able to c More

by AngielaGregory
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hall