Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Nissan
Birmingham, AL
2,103 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,103 reviews
November 04, 2010
I was very happy w/ Brett Harbison and Daron they answered all my questions and were very nice! This was my 2nd car purchased from Nissan and I will be back!!! My salesman have made me a loyal custom answered all my questions and were very nice! This was my 2nd car purchased from Nissan and I will be back!!! My salesman have made me a loyal customer. They were both honest and fair and helped my understand the process and what I need to do in the future. They gave me options which was wonderful. Very nice, knowledgeable and Helpfull !! More
by April Mahaffey
Employees Worked With
Brett Harbison & Doron ?
June 01, 2010
I went to Serra Nissan THREE times looking to either buy a new Nissan Altima or a low mileage used Altima. Was kept waiting HOURS each time, last time they couldn't even find the key to the car I wanted to a new Nissan Altima or a low mileage used Altima. Was kept waiting HOURS each time, last time they couldn't even find the key to the car I wanted to drive and THEN was told that car was not available, that it should not have even been delivered to SERRA NISSA. They said they could try and FIND me a car, but it would be without the $2000 rebate which was originally offered to me. This was without a doubt the worse dealership I have EVER dealt with. Mike finally offered me double what my car was worth to come back - and I said, "No way." There ain't enough money to get me back there. Waited a week and then went to Jim Burke Buick - which was absolutely outstanding. I may have paid more than originally planned, but sometimes it's not just the car you are purchasing, but dealing with a reputable dealership with no scamming, and a desire to treat the customer right. More
by M J Maple
Employees Worked With
Mike (manager) and another young man I can't remember
October 20, 2008
Rod Hicks did an great job, This was my first new car in 8 years and Rod made it enjoyable. He was friendly, didn't pressure me, and didn't mind that I test drove 10 different models on 4 different occasio 8 years and Rod made it enjoyable. He was friendly, didn't pressure me, and didn't mind that I test drove 10 different models on 4 different occasions before making my decision. Thanks Rod and thanks to Serra Nissan! More
by carter1165
Employees Worked With
Rod Hicks
