Serra Nissan

The Sales Team was Great!!!!!!!!!!!! It was wonderful working with people that didnt appear tired of me after looking at several cars before a final decision was made..... It was a wonderful experience a working with people that didnt appear tired of me after looking at several cars before a final decision was made..... It was a wonderful experience and I will truly send customers your way.......... More

Noah was dedicated in providing my husband and I with the vehicle we wanted within the price rage we requested. I would recommend this dealership to all my friends and family members. vehicle we wanted within the price rage we requested. I would recommend this dealership to all my friends and family members. More

We had a very good experience from the time we walked in until we drove off in our new car. Excellent customer service! Very helpful,couldn't ask for a better sales/finance experience! until we drove off in our new car. Excellent customer service! Very helpful,couldn't ask for a better sales/finance experience! More

Noah was dedicated in providing my husband and I with the vehicle we wanted within the price rage we requested. I would recommend this dealership to all my friends and family members. vehicle we wanted within the price rage we requested. I would recommend this dealership to all my friends and family members. More

i really do not like shopping for cars,anyway i decided to go somewhere other than boaz al so i went to serra of birmingham and they were very helpfull . they took the time and got the best deal and best p to go somewhere other than boaz al so i went to serra of birmingham and they were very helpfull . they took the time and got the best deal and best price for my needs . so i bought a car and had the pleasure of meeting great people i will be doing business with them again . i would recommend them to all my family and friends.you guys were great . thanks to all of you. More

I have bought many cars.. this would probably be the 1st time I feel like my sales person actually listen to what I was wanting and helped me figure out what I could afford. I LOVE MY NEW SENTRA!! time I feel like my sales person actually listen to what I was wanting and helped me figure out what I could afford. I LOVE MY NEW SENTRA!! More

Everyone at Serra Nissan was very helpful. They were quick to ask me how they could help me, listened to what I was looking for and helped me match my wants with their car options. Overall a very good e quick to ask me how they could help me, listened to what I was looking for and helped me match my wants with their car options. Overall a very good experience. I was in and out within 2 hours. No mess, hassle or fuss. More

Fantastic experience ! Hot exactly what I was looking for and got a great deal too Staff was friendly and attentive Ray returned my calls and emails Jeff answered all my questions and got a great deal too Staff was friendly and attentive Ray returned my calls and emails Jeff answered all my questions More

When I purchased my new pathfinder from AJ I expressed firmly that I needed a rearview camera and trailer wiring. The pathfinder we chose did not have the camera or hitch and lacked any luster in interior firmly that I needed a rearview camera and trailer wiring. The pathfinder we chose did not have the camera or hitch and lacked any luster in interior. AJ assured me these concerns could be alleviated. The service dept. informed me that a rear camera couldn't be added to the vehicle. AJ then called someone else. I met with Andrew from the detail dept, and after speaking with him he assured us he could do it .he not only added the rear camera but also added navigation and bluetooth all in the rearview mirror! He also installed the hitch and to spruce up the interior he added a custom wood grain dash accent kit. He did a fantastic job and he made this the best car buying experience we have had . Thank You! More

Everything seemed like a high pressure dealership right off the bat with Noah meeting me at my drivers window. We looked around as normal and already knew what we were looking for. It gets down to price an off the bat with Noah meeting me at my drivers window. We looked around as normal and already knew what we were looking for. It gets down to price and they WOULD NOT give me a price!!! Noah got really irritated/angry when I would not sign a paper saying I will purchase a car if he and Lafayette get it in the payment range I want. It was VERY uncomfortable to the point I was leaving after 15 minutes (+ or -) of him arguing and fussing about what I said I would like my payments to be. Don't fall for that one!!!! Lafayette was nice and intercepted before I walked out. I did buy the car but regret it now. They lost my drivers license and then freaked out when I was not able to produce a copy immediately. John Hall, after being arrogant at the dealership called my work and spoke to me like I was a criminal, until I called him out on it and then it was threw his teeth. WOW!!!! NEVER AGAIN will I put up with this from any dealership!!!! More