Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Nissan
Birmingham, AL
2,144 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,144 reviews
November 02, 2014
Warranty Covered problem Tire gauge light keeps coming on, even though the tire pressure is accurate. Have had it to the dealer twice for repair, to no avail. Left message f Tire gauge light keeps coming on, even though the tire pressure is accurate. Have had it to the dealer twice for repair, to no avail. Left message for Service Manager & never received a call back. More
by Princessward94
Employees Worked With
Randy
November 02, 2014
Price was right After visiting another dealer in my area who was unable to meet my needs as far as price goes, I drove to Serra Nissan and obtained the vehicle I was After visiting another dealer in my area who was unable to meet my needs as far as price goes, I drove to Serra Nissan and obtained the vehicle I was looking for below the price I was expecting to pay. Although I stayed a bit longer than expected, i must admit I left pleased. More
by MsTara1
Employees Worked With
Wanda
November 02, 2014
service Great staff friendly people when I needed help they went out their way to find who I needed. Great complimentary coffee. I didnt wait too long. Great staff friendly people when I needed help they went out their way to find who I needed. Great complimentary coffee. I didnt wait too long. More
by Shwaun Tolbert
Employees Worked With
na
November 02, 2014
service dept. always friendly and courteous, Kali on the service desk knows us my name and takes care of all our service needs and car is always ready on time. always friendly and courteous, Kali on the service desk knows us my name and takes care of all our service needs and car is always ready on time. More
by Ellen Coleman
Employees Worked With
Kali
November 01, 2014
Security system on my vehicle quit Called Service department as soon as they opened. Got me a tow truck within an hour had my Infiniti back before end of the day. Parts Department is gr Called Service department as soon as they opened. Got me a tow truck within an hour had my Infiniti back before end of the day. Parts Department is great also. More
by auburnfan72
Employees Worked With
lady service
November 01, 2014
new car purchase We purchased a 2014 Altima in July and the experience was the best we have had in the many years of car purchases. We are a repeat customer and would We purchased a 2014 Altima in July and the experience was the best we have had in the many years of car purchases. We are a repeat customer and would definitelyl recommend them to anyone looking to purchase a vehicle. More
by hall2399
Employees Worked With
A.J. Giles
November 01, 2014
Service Department There service department is second to none. They get me in and out quickly without appointments. They are knowledgeable and very friendly to deal wi There service department is second to none. They get me in and out quickly without appointments. They are knowledgeable and very friendly to deal with. More
by Lonnell Pitts
Employees Worked With
Service
November 01, 2014
New Car Purchase I bought my 2010 Nissan Rouge from here. They were very friendly and I drove off the lot with my car that same day. I would recommend them to all my f I bought my 2010 Nissan Rouge from here. They were very friendly and I drove off the lot with my car that same day. I would recommend them to all my friends and family. More
by taneshiaj
Employees Worked With
David
November 01, 2014
Best Buying Experience Yet I am very happy with not only the price that I got my Altima for but also with the continued service that I have be given since my purchase. I was rec I am very happy with not only the price that I got my Altima for but also with the continued service that I have be given since my purchase. I was recommended to this dealer by family and I have recommended several friends to them as well. More
by Johnathan Wolford
Employees Worked With
Randy
November 01, 2014
Good Dealership I have purchased 4 vehicles from Serra Nissan and have had a good experience on each purchase. The service department at this dealership has always b I have purchased 4 vehicles from Serra Nissan and have had a good experience on each purchase. The service department at this dealership has always been great to work with. More
by Wayne Bailey
Employees Worked With
Kalie Verzone
