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Serra Nissan
Birmingham, AL
2,191 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,191 reviews
August 15, 2018
Great Dealership-Highly Recommended!!! This dealership has great people. Highly recommended. I went to look at a car, I didn't go with any thought of actually buying a car. However, This dealership has great people. Highly recommended. I went to look at a car, I didn't go with any thought of actually buying a car. However, they worked with me and gave me a good monthly price that I could manage. The salesperson I had was very professional and was very helpful and answered all my questions. More
by crazycarter21
Employees Worked With
Angel Borja
July 19, 2018
Fast, friendly, dependable service I can count on them for fast and friendly, professional service. I have never needed an appointment for an oil change, and am amazed I’ve not had to w I can count on them for fast and friendly, professional service. I have never needed an appointment for an oil change, and am amazed I’ve not had to wait long at all More
by Will
Employees Worked With
I don’t recall his name
July 13, 2018
Excellent Service Team Great Service and the Service Manager was great! She did a full inspection of my car and recommended other services for my vehicle and covered each r Great Service and the Service Manager was great! She did a full inspection of my car and recommended other services for my vehicle and covered each recommendation with a price quote. More
by Drewblack@Nissan
Employees Worked With
Female Service Manager
July 07, 2018
Great customer service They where very helpful. I came in at 8am was out by 12pm. The supervisor came to check in on me and asked me was everything going ok about 3 times. They where very helpful. I came in at 8am was out by 12pm. The supervisor came to check in on me and asked me was everything going ok about 3 times. I felt like I was highly important and I was very impressed. More
by Nora
Employees Worked With
Eric White Jr
July 05, 2018
They were great to me If you have steady income with good jobs ...this is the place for you to go to get a nice car. The staff was pretty nice as well. If you have steady income with good jobs ...this is the place for you to go to get a nice car. The staff was pretty nice as well. More
by Nissan2018
Employees Worked With
Xavier Johnson
June 19, 2018
Excellent service The service was good and the staff was great the time i waited for service wasn't long at long. And they went over every aspect of my service call. The service was good and the staff was great the time i waited for service wasn't long at long. And they went over every aspect of my service call. More
by Mrs dree
Employees Worked With
Not sure
June 19, 2018
Awesome Tom West was amazing in explaining everything they did to my car while it was being serviced and things that needed to be done. I’ve been coming sin Tom West was amazing in explaining everything they did to my car while it was being serviced and things that needed to be done. I’ve been coming since 2008 and have never had a problem. The staff is very friendly. Very clean where the customer sits and waits on their car being serviced. Snacks, coffee, water are readily available. More
by Mumstheword
Employees Worked With
Tom West
June 05, 2018
2008 VW jetta transmission R&R Timely service at a good price. I had a warranty from 3rd party and they were very patient with me. I had to wait on payment from 3rd party and it too Timely service at a good price. I had a warranty from 3rd party and they were very patient with me. I had to wait on payment from 3rd party and it took a little longer than it should have. More
by Christopher1975
Employees Worked With
Tony
May 21, 2018
Long but well worth the waitI It was a long,but well worth the wait everyone was very friendly and did not stop till i was satisfied.I left there happy. It was a long,but well worth the wait everyone was very friendly and did not stop till i was satisfied.I left there happy. More
by monroelady.45
Employees Worked With
Ashley Russell
May 19, 2018
No pressure When my husband an I went into the dealership our plan was to only get an idea of what I wanted in a vehicle. As we were shown vehicles we felt no pr When my husband an I went into the dealership our plan was to only get an idea of what I wanted in a vehicle. As we were shown vehicles we felt no pressure in actually buying the vehicle. Very one was very helpful. More
by charliegrl1103
Employees Worked With
Anthony, Dave
