
Serra Nissan
Birmingham, AL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Awesome service everyone was just as nice as could be just an awesome team I wil for sure be coming back to u guys for all my car needs thanks service everyone was just as nice as could be just an awesome team I wil for sure be coming back to u guys for all my car needs thanks More
Dealer ratng My experience with the service department was great. Although I didn’t have a appointment my wait time wasn’t long. The salesman came to see was every My experience with the service department was great. Although I didn’t have a appointment my wait time wasn’t long. The salesman came to see was everyone ok. Showed us where the refreshments were... More
Very good Service was excellent and timely without an appointment. Nobody tried to get me to get things I did not need. Maxine, from the office, was quite helpf Service was excellent and timely without an appointment. Nobody tried to get me to get things I did not need. Maxine, from the office, was quite helpful. More
Excellent Customer Service My sales associate was wonderful. This was our 5th VW purchase and 2nd time to deal with Serra. Angel was solid on making sure he understood first, my My sales associate was wonderful. This was our 5th VW purchase and 2nd time to deal with Serra. Angel was solid on making sure he understood first, my concerns and what I wanted and even through there was a risk of me not buying that day. He treated me like family and listened to what I had been through and why purchasing a VW was so important to me. He showed me options in both the Certified Used and new category because he wanted to be respectful of my budget. I would certainly recommend him and the support team in finance who helped him. Kindness was shown all around and I didn't feel pushed to do something I wasn't at peace with. More
Purchase Went to buy a used car left out with a 2019 Volkswagen Jetta. Loving my new car, awesome. Great people and great dealership, highly recommend. Went to buy a used car left out with a 2019 Volkswagen Jetta. Loving my new car, awesome. Great people and great dealership, highly recommend. More
It was awesome! I gave them five stars because they really helped me get a car that fits around my budget.... And for that I am grateful. Thanks so much! I gave them five stars because they really helped me get a car that fits around my budget.... And for that I am grateful. Thanks so much! More
My experience with the service department was great! I ranked the service department with an excellent experience because I asked a lot of questions and the service department was informative. I was tre I ranked the service department with an excellent experience because I asked a lot of questions and the service department was informative. I was treated with respect and I was also informed what would happen on my next service visit. More
Amazing Ms.Owens has the best customer service everyone was friendly and did their best to get us in a new vehicle. Ms.Owens deserves an reward and sale assoc Ms.Owens has the best customer service everyone was friendly and did their best to get us in a new vehicle. Ms.Owens deserves an reward and sale associates of the year. More
Extra mile Anthony was my salesman and he definitely went the extra mile to make sure I left the lot with a car I was comfortable with and one that fit in my par Anthony was my salesman and he definitely went the extra mile to make sure I left the lot with a car I was comfortable with and one that fit in my parameters. I’ll be referring a few friends in the market. More
It was a great experience to go through. I had a great experience while purchasing my 2018 Nissan Titan. The salesperson was great and helped me get the truck I wanted. I would definitely com I had a great experience while purchasing my 2018 Nissan Titan. The salesperson was great and helped me get the truck I wanted. I would definitely come back here again. More