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Serra Nissan
Birmingham, AL
2,191 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,191 reviews
September 26, 2018
Need a car I had a great experience, it started out rough, but they help me find something I would love to pay for!! I recommend them, there the best!!! I had a great experience, it started out rough, but they help me find something I would love to pay for!! I recommend them, there the best!!! More
by Erica0517
Verified CustomerEmployees Worked With
Jasmine
September 26, 2018
Awful Nothing i was told i would be given was fulfilled.I didn't receive my tow reimbursement and my warranty wasn't held up. The car was there for a week b Nothing i was told i would be given was fulfilled.I didn't receive my tow reimbursement and my warranty wasn't held up. The car was there for a week before it was diagnosed. More
by ERICAMATT
Employees Worked With
Eric White, Jessica Sykes, Amy Caretti
September 24, 2018
Wonderful This is an excellent car lot to buy a used or new car from. The service they provided me was awesome. I had my hopes up on getting a car from them for This is an excellent car lot to buy a used or new car from. The service they provided me was awesome. I had my hopes up on getting a car from them for so many years and I walked in with no vehicle and left with a 2014 Volkswagen Jetta. God is wonderful and so were the staff. I would recommend anyone to go to them. They will get you taken care of. More
by AlexusA01
September 24, 2018
they lie to get you in the door Tim outright lied to us to get us to walk into the door. we agreed to a price over the phone, we drove 2 hours to get there. he would not honor the Tim outright lied to us to get us to walk into the door. we agreed to a price over the phone, we drove 2 hours to get there. he would not honor the price. buyer beware of this dealership and it unethical selling practice s More
by chadmm11
Employees Worked With
Tim Meadows
September 21, 2018
Good service The service was excellent because and I would recommend this place to anyone with a nissian car. Service was quick and efficient . Also they value mil The service was excellent because and I would recommend this place to anyone with a nissian car. Service was quick and efficient . Also they value military personnel as well which is a good look on the company. More
by jwillis130534
September 20, 2018
SERRA has stepped up 1st I don’t know if I can say how pleased I am with the SERRA employees that helped me get my car. Jeremiah at the CenterPoint SERRA Nissan was Amazin 1st I don’t know if I can say how pleased I am with the SERRA employees that helped me get my car. Jeremiah at the CenterPoint SERRA Nissan was Amazing. He went above & beyond. Brian the Finance Manager was very knowledgeable also. But for the employees in the Service Dept is why I came in in the 1st place. An older lady answered my call at SERRA & we began talking like we had known each other for years. Actually I have used SERRA when shopping & financing my cars since I was in my 20’s. I am almost 60. So that’s 40 years of Superb Service. SERRA has chosen to have extra employees in the Service Dept to greet you. That is a Plus !!! The Salesman are so nice. I was looking for 1 man in particular but he had been promoted. While the other salesman stood around, Jeremiah took me to his office & listened to what I had to say & he worked hard to find me what I was looking for. Terrific job Jeremiah. I am pleased to have worked with you. Sincerely, Teresa Donaldson More
by BLTTERESA222
Employees Worked With
Other Employees :
The greeters put in the service department. And the female saleswoman that put my tag on. , Jeremiah Perryman, Amy Caretti, Vanessa White, Brian Thompson
September 20, 2018
MR.Josh & Mr.Kevin are outstanding people. The staff & professional tech's are The best. My wife suffered a Major stroke & they have been There for me. As was the case Monday THANK you Mr. The staff & professional tech's are The best. My wife suffered a Major stroke & they have been There for me. As was the case Monday THANK you Mr.Josh.Mr.Kevin & my oil man. GOD bless Pastor VIC. More
by baughvr
Employees Worked With
Mr.Josh.Mr.Kevin. & my oil man
September 19, 2018
Great service I went to Sera Volkswagen. I'm very pleased with the service I received. They completed the work in the amount of time promised. Bring your electron I went to Sera Volkswagen. I'm very pleased with the service I received. They completed the work in the amount of time promised. Bring your electronic devices if you not like daytime TV. More
by MarkaVWlover
Employees Worked With
Kori, Danny Tuggle
September 17, 2018
A job well done They were very helpful from the moment I contacted them until the moment I left out of the dealerships service center. I called to set up an appointme They were very helpful from the moment I contacted them until the moment I left out of the dealerships service center. I called to set up an appointment and they were extremely helpful over the phone. An when I brought my car in for service I was approached and helped immediately. They provided a nice area for me to sit and wait with water, popcorn, and a t.v. to watch. An the service only took about an hour and fifteen minutes! More
by Jghill09
Employees Worked With
Madison Whisenant
September 17, 2018
Oil change & tire rotation Always awesome and excellent service when I take my car in to be serviced at Serra Nissan! Keep up the good work Serra Nissan!!!! Kudos!! Always awesome and excellent service when I take my car in to be serviced at Serra Nissan! Keep up the good work Serra Nissan!!!! Kudos!! More
by Shanekap
Employees Worked With
