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Serra Nissan
Birmingham, AL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Excellent service The service was good and the staff was great the time i waited for service wasn't long at long. And they went over every aspect of my service call. The service was good and the staff was great the time i waited for service wasn't long at long. And they went over every aspect of my service call. More
Awesome Tom West was amazing in explaining everything they did to my car while it was being serviced and things that needed to be done. I’ve been coming sin Tom West was amazing in explaining everything they did to my car while it was being serviced and things that needed to be done. I’ve been coming since 2008 and have never had a problem. The staff is very friendly. Very clean where the customer sits and waits on their car being serviced. Snacks, coffee, water are readily available. More
2008 VW jetta transmission R&R Timely service at a good price. I had a warranty from 3rd party and they were very patient with me. I had to wait on payment from 3rd party and it too Timely service at a good price. I had a warranty from 3rd party and they were very patient with me. I had to wait on payment from 3rd party and it took a little longer than it should have. More
Long but well worth the waitI It was a long,but well worth the wait everyone was very friendly and did not stop till i was satisfied.I left there happy. It was a long,but well worth the wait everyone was very friendly and did not stop till i was satisfied.I left there happy. More
No pressure When my husband an I went into the dealership our plan was to only get an idea of what I wanted in a vehicle. As we were shown vehicles we felt no pr When my husband an I went into the dealership our plan was to only get an idea of what I wanted in a vehicle. As we were shown vehicles we felt no pressure in actually buying the vehicle. Very one was very helpful. More
Great customer service!! The staff was absolutely AMAZING!!! Very professional and made the entire process a smooth one. I love my new vehicle, thank you Serra Nissan for ever The staff was absolutely AMAZING!!! Very professional and made the entire process a smooth one. I love my new vehicle, thank you Serra Nissan for everything. More
It was quick and easy. Didn't feel pressured to purchase. Everything was good. Everyone was so helpful from the time I walked in till the time I left. They asked for your budget and showed me vehicles that st Everything was good. Everyone was so helpful from the time I walked in till the time I left. They asked for your budget and showed me vehicles that stayed in that budget. More
They were all great and friendly Everyone was very helpful and nice. They were knowledgeable and really seemed to care about the customer. They worked hard to get me a deal that worke Everyone was very helpful and nice. They were knowledgeable and really seemed to care about the customer. They worked hard to get me a deal that worked for me. More
An overall good experience! No pressure sales and the finance department worked hard to create the deal I wanted. Left the dealership feeling like I had got a great deal! No pressure sales and the finance department worked hard to create the deal I wanted. Left the dealership feeling like I had got a great deal! More
Liars Talked with a sales manager multiple times over the phone and agreed on the price of a car. Then I drove 2 hours to make the deal. When I got there th Talked with a sales manager multiple times over the phone and agreed on the price of a car. Then I drove 2 hours to make the deal. When I got there they said they could not honor the price and wanted to charge me several thousand more. Obviously they lied to me just to get me in the door. Crooks. More