
Serra Nissan
Birmingham, AL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,191 reviews
Friendly and informative I always enjoy taking my car in for service. I am always met by someone with a smile on their face. They are very courteous, friendly and informative I always enjoy taking my car in for service. I am always met by someone with a smile on their face. They are very courteous, friendly and informative Not good at remembering names, so the names may not be correct. More
Excellent Customer Service Service reps always seem anxious to help. Very courteous. Repair/services performed in timely fashion. Nice refreshments and I always leave with a cle Service reps always seem anxious to help. Very courteous. Repair/services performed in timely fashion. Nice refreshments and I always leave with a clean car.🤗 More
Customer service at Serra Nissan was extraordinary. I visited Serra Nissan located on Center point parkway September 11, 2018. Everyone went out of their way to please at Serra Nissan was extraordinary. I visited Serra Nissan located on Center point parkway September 11, 2018. Everyone went out of their way to please and satisfy me, which they did. I especially want to thank the salesman Mr. Woody and the financial manager Mr. Kyle for making sure I got the car I wanted which is a 2018 Pathway even with my credit being poor. I thank Serra Nissan!!! More
9/27/18_2013 Hyundai Elantra GLS Guerillmo, my sales person, provided me courteous and mindful customer service on my needs to purchase a gas economy car. Serra Nissan's Finance Manag Guerillmo, my sales person, provided me courteous and mindful customer service on my needs to purchase a gas economy car. Serra Nissan's Finance Manager placed me in an affordable monthly payment plan. My only complaint that I have is the detailing that this used 2013 Hyundai Elantra received was poor. There was Dasani water bottle left in the glove compartment and the previous owner's CDs, lotions, Regions Bank receipts, and other personal items in the console. More
Happy Customer I’m very pleased with visit to Serra Nissan Volkswagen. Jasmine and Javarez took excellent care of us and got us a great deal! I will definitely refer I’m very pleased with visit to Serra Nissan Volkswagen. Jasmine and Javarez took excellent care of us and got us a great deal! I will definitely refer others to them. More
I must say I have put my foot in my own mouth!!! They totally helped me get into the vehicle of my dreams!!! I put up a previous review that I should not have done because I had not gave them a real They totally helped me get into the vehicle of my dreams!!! I put up a previous review that I should not have done because I had not gave them a real chance to help me and I was being a impatient BRAT ... the second time I came back I talked to the manager there right away and was taken care of by the same salesman from previous visit .. point blank I would like to apologize to this company and say to anyone reading this GO BUY YOUR CAR FROM SERRA NISSAN!!!!!!!! More
Fast, courtesy service. Great place to buy a car. They do everything possible to get you a deal. Everybody is nice as can be. And they offer drinks. Great place to buy a car. They do everything possible to get you a deal. Everybody is nice as can be. And they offer drinks. More
Undesired pressure I felt over pressured to buy this car not by my sales person but by the sales manager, Vincent. I made them aware of where my payment had to be or I c I felt over pressured to buy this car not by my sales person but by the sales manager, Vincent. I made them aware of where my payment had to be or I couldn’t afford it and he pressured me into approving an amount over that. More
Great customer service Angel was awesome. He and the team made it happen for me. Thanks again Angel for all you and the team do!!!!! I'm going to tell my friends and family Angel was awesome. He and the team made it happen for me. Thanks again Angel for all you and the team do!!!!! I'm going to tell my friends and family to stop by. More
Great service Everyone was great from the start to the time I picked up my car. The loaner car was a sweet surprise . The work done as quickly as possible. Everyone was great from the start to the time I picked up my car. The loaner car was a sweet surprise . The work done as quickly as possible. More