Serra Nissan

SERRA has stepped up 1st I don’t know if I can say how pleased I am with the SERRA employees that helped me get my car. Jeremiah at the CenterPoint SERRA Nissan was Amazin 1st I don’t know if I can say how pleased I am with the SERRA employees that helped me get my car. Jeremiah at the CenterPoint SERRA Nissan was Amazing. He went above & beyond. Brian the Finance Manager was very knowledgeable also. But for the employees in the Service Dept is why I came in in the 1st place. An older lady answered my call at SERRA & we began talking like we had known each other for years. Actually I have used SERRA when shopping & financing my cars since I was in my 20’s. I am almost 60. So that’s 40 years of Superb Service. SERRA has chosen to have extra employees in the Service Dept to greet you. That is a Plus !!! The Salesman are so nice. I was looking for 1 man in particular but he had been promoted. While the other salesman stood around, Jeremiah took me to his office & listened to what I had to say & he worked hard to find me what I was looking for. Terrific job Jeremiah. I am pleased to have worked with you. Sincerely, Teresa Donaldson More

MR.Josh & Mr.Kevin are outstanding people. The staff & professional tech's are The best. My wife suffered a Major stroke & they have been There for me. As was the case Monday THANK you Mr. The staff & professional tech's are The best. My wife suffered a Major stroke & they have been There for me. As was the case Monday THANK you Mr.Josh.Mr.Kevin & my oil man. GOD bless Pastor VIC. More

Great service I went to Sera Volkswagen. I'm very pleased with the service I received. They completed the work in the amount of time promised. Bring your electron I went to Sera Volkswagen. I'm very pleased with the service I received. They completed the work in the amount of time promised. Bring your electronic devices if you not like daytime TV. More

A job well done They were very helpful from the moment I contacted them until the moment I left out of the dealerships service center. I called to set up an appointme They were very helpful from the moment I contacted them until the moment I left out of the dealerships service center. I called to set up an appointment and they were extremely helpful over the phone. An when I brought my car in for service I was approached and helped immediately. They provided a nice area for me to sit and wait with water, popcorn, and a t.v. to watch. An the service only took about an hour and fifteen minutes! More

1st Oil Change I made a point s for my mother in law and myself . I spoke to Ma Maxine when scheduling . She was so nice and very easy to schedule with! Very pleasan I made a point s for my mother in law and myself . I spoke to Ma Maxine when scheduling . She was so nice and very easy to schedule with! Very pleasant experience! More

Oil change & tire rotation Always awesome and excellent service when I take my car in to be serviced at Serra Nissan! Keep up the good work Serra Nissan!!!! Kudos!! Always awesome and excellent service when I take my car in to be serviced at Serra Nissan! Keep up the good work Serra Nissan!!!! Kudos!! More

excellent sales service. The facility was very clean and well kept and organized. The salesperson was very professional and knowledgeable about the products. I would give them The facility was very clean and well kept and organized. The salesperson was very professional and knowledgeable about the products. I would give them a five star rating. More

Routine oil change Someone met me upon my arrival. Friendly and courteous service from beginning to end. Always pleased with the service. Timely manner and very good Someone met me upon my arrival. Friendly and courteous service from beginning to end. Always pleased with the service. Timely manner and very good price More

Service the customer I went in to have some work done. Previously having a full inspection and work done at Gosett Volkswagen in Memphis, I knew the issues with my car and I went in to have some work done. Previously having a full inspection and work done at Gosett Volkswagen in Memphis, I knew the issues with my car and how much they would cost. Simply requesting to have the repairs finished, the mechanic said that he was going to clean it up and look at it because the cam cover may not need to be replaced. He knew about the cam cover because I brought in with me the detailed paperwork from the Memphis location. Two days later I received a call saying that in his “professional” opinion he recommend that I trade it in because of the $5000 cost of repairs and 20 hours of labor. Not forgetting I knew what had to be done already. If I wanted to trade it in I wouldn’t have purchased the car “AS IS” just the past January. $5000 is a lot less that $20 or $30 thousand dollars. I’m not sure if he assumed I couldn’t afford to get it fixed or if he just didn’t want to do the work. Either way I don’t feel comfortable taking my car back here because if they were to do it I can’t trust that it be done right and properly. More

Great the process was really fast everyone was very friendly Great the process was really fast everyone was very friendly they were very professional they were very knowledgeable and informative they knew exac Great the process was really fast everyone was very friendly they were very professional they were very knowledgeable and informative they knew exactly what they were doing I would definitely recommend them to anyone that I knew they got us exactly what we wanted hands down there the best car company in the world More