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Serra Nissan
Birmingham, AL
2,147 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,147 reviews
October 01, 2018
I must say I have put my foot in my own mouth!!! They totally helped me get into the vehicle of my dreams!!! I put up a previous review that I should not have done because I had not gave them a real They totally helped me get into the vehicle of my dreams!!! I put up a previous review that I should not have done because I had not gave them a real chance to help me and I was being a impatient BRAT ... the second time I came back I talked to the manager there right away and was taken care of by the same salesman from previous visit .. point blank I would like to apologize to this company and say to anyone reading this GO BUY YOUR CAR FROM SERRA NISSAN!!!!!!!! More
by Mymy410
Employees Worked With
I can’t pronounce his name ??
October 01, 2018
Happy Customer I’m very pleased with visit to Serra Nissan Volkswagen. Jasmine and Javarez took excellent care of us and got us a great deal! I will definitely refer I’m very pleased with visit to Serra Nissan Volkswagen. Jasmine and Javarez took excellent care of us and got us a great deal! I will definitely refer others to them. More
by briantmcghee
Verified CustomerSeptember 29, 2018
Fast, courtesy service. Great place to buy a car. They do everything possible to get you a deal. Everybody is nice as can be. And they offer drinks. Great place to buy a car. They do everything possible to get you a deal. Everybody is nice as can be. And they offer drinks. More
by gcrumpsr
Employees Worked With
Vic., Eric White, Brian Thompson
September 29, 2018
Undesired pressure I felt over pressured to buy this car not by my sales person but by the sales manager, Vincent. I made them aware of where my payment had to be or I c I felt over pressured to buy this car not by my sales person but by the sales manager, Vincent. I made them aware of where my payment had to be or I couldn’t afford it and he pressured me into approving an amount over that. More
by Nakole85
Employees Worked With
Zac Willis and Vincent ? Manager, Xavier Johnson
September 29, 2018
Great customer service Angel was awesome. He and the team made it happen for me. Thanks again Angel for all you and the team do!!!!! I'm going to tell my friends and family Angel was awesome. He and the team made it happen for me. Thanks again Angel for all you and the team do!!!!! I'm going to tell my friends and family to stop by. More
by Kathleen41
September 27, 2018
Great service Everyone was great from the start to the time I picked up my car. The loaner car was a sweet surprise . The work done as quickly as possible. Everyone was great from the start to the time I picked up my car. The loaner car was a sweet surprise . The work done as quickly as possible. More
by fde1963
Employees Worked With
Vanessa White
September 26, 2018
Need a car I had a great experience, it started out rough, but they help me find something I would love to pay for!! I recommend them, there the best!!! I had a great experience, it started out rough, but they help me find something I would love to pay for!! I recommend them, there the best!!! More
by Erica0517
Employees Worked With
Jasmine
September 26, 2018
Awful Nothing i was told i would be given was fulfilled.I didn't receive my tow reimbursement and my warranty wasn't held up. The car was there for a week b Nothing i was told i would be given was fulfilled.I didn't receive my tow reimbursement and my warranty wasn't held up. The car was there for a week before it was diagnosed. More
by ERICAMATT
Employees Worked With
Eric White, Jessica Sykes, Amy Caretti
September 24, 2018
they lie to get you in the door Tim outright lied to us to get us to walk into the door. we agreed to a price over the phone, we drove 2 hours to get there. he would not honor the Tim outright lied to us to get us to walk into the door. we agreed to a price over the phone, we drove 2 hours to get there. he would not honor the price. buyer beware of this dealership and it unethical selling practice s More
by chadmm11
Employees Worked With
Tim Meadows
September 24, 2018
Wonderful This is an excellent car lot to buy a used or new car from. The service they provided me was awesome. I had my hopes up on getting a car from them for This is an excellent car lot to buy a used or new car from. The service they provided me was awesome. I had my hopes up on getting a car from them for so many years and I walked in with no vehicle and left with a 2014 Volkswagen Jetta. God is wonderful and so were the staff. I would recommend anyone to go to them. They will get you taken care of. More
by AlexusA01
