Serra Nissan

Service Dept The service department provided EXCELLENT customer service and the staff was very friendly. Very helpful. They explained my service to me & when my ne The service department provided EXCELLENT customer service and the staff was very friendly. Very helpful. They explained my service to me & when my next oil change will be. More

Came for oil change and replace air filter. They fixed it up very quick and great service. Customer representative took good care of my car. and replace air filter. They fixed it up very quick and great service. Customer representative took good care of my car. More

RMURPHY The service dept was prompt and courteous and rhe waiting area was comfortable, and refreshment are was nicely done. I would recommend more snacks and The service dept was prompt and courteous and rhe waiting area was comfortable, and refreshment are was nicely done. I would recommend more snacks and liquid coffee creamers in flavors. More

Very helpful and accommodating! Everyone was friendly, understanding, and happy to help and work with me and my dad to get us the things we needed. They gave us a great deal molded a Everyone was friendly, understanding, and happy to help and work with me and my dad to get us the things we needed. They gave us a great deal molded around our price range. Very happy with my new car, and glad to know I'm in good hands. More

My wife came home crying !! I sent my wife and 8 year old daughter into this dealership to buy a Car, I am a physician & manage Emergency rooms in 2 hospitals,. I work very har I sent my wife and 8 year old daughter into this dealership to buy a Car, I am a physician & manage Emergency rooms in 2 hospitals,. I work very hard and didnt have the time to do this myself. But I trusted the SERRA NAME, We have bought 2 Serra cars before from Serra stores. So I asked my wife to handle all the leg work. I gave her documents to help see if she could get a price. She went in and Mr Meadows was polite at first but as she presented her position on paper He became rude, insolent and frankly. didnt seem to care. He told her had been there since 9 am, and that she could leave multiple times. When she said she wanted to talk to his manager, Mr Meadows said " Please do", So we will talk to everyone we know about this experience. Nissan Consumer Affairs (Dan Mohnke), The Better Business Bureau, It seems to that Mr Meadows has a great of experience in the car sales process. My has very little. So he should have taken the time to help her understand why he was pricing the way he was. More

Service Rear brake pads replaced, rotors turned Oil and filter changed Multi point inspection Complimentary car wash Free coffee, snacks, and water in w Rear brake pads replaced, rotors turned Oil and filter changed Multi point inspection Complimentary car wash Free coffee, snacks, and water in waiting room WIFI didn’t work though More

Great Service Everyone was very professional and as I noticed interaction with other customers, they are very respectful. I was immediately checked in and had a ve Everyone was very professional and as I noticed interaction with other customers, they are very respectful. I was immediately checked in and had a very smooth and experience. More

Initial Service And oil Change I was extremely pleased with the overall service experience and the service staff. I also appreciate the fact that prior to the appointment date, I re I was extremely pleased with the overall service experience and the service staff. I also appreciate the fact that prior to the appointment date, I received notification of the appointment. More

Awesome I feel like I'm at home when I'm in your business. Your employees are great and helpful. I would not go anywhere else I feel like I'm at home when I'm in your business. Your employees are great and helpful. I would not go anywhere else More

It is always a good experience when I go to Serra Nissan. The service department at Serra Nissan is always a good experience, everyone is always very friendly and explain everything that was checked on your c The service department at Serra Nissan is always a good experience, everyone is always very friendly and explain everything that was checked on your car. I am very glad to see Amy back she has always treated everyone like family like she has known you her whole life. When she was there before I would always call and ask to speak to her to make my appointment, just so I knew I would have her explaining what all was done to my car. Ken Kyzer More