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Serra Nissan

Birmingham, AL

4.5
2,191 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,191 reviews

December 31, 2018

Fast and Dependable The service department got me in and out quickly. They were very professional and kept me updated with the status of the repairs. They even told me More

by jfgirl2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Caretti
Jan 02, 2019 -

Serra Nissan responded

Hello, thanks for the positive feedback! We're always happy to hear good things from our customers.

December 28, 2018

Very Helpful & Expediate. Vanessa was very helpful and thorough during my unannounced service visit. She was very polite and prepared me for my next service visit by notatin More

by MRHUDSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa White
Jan 02, 2019 -

Serra Nissan responded

Hi there, thank you for sharing your recent service experience with us and for the great rating and review.

December 27, 2018

Reserve to comment. Waiting to see if your sales team, deliver on their promises. Radio, tires , alignment, repair of hole in front bumper & service vehicle More

by ne0
Recommend Dealer
No
Employees Worked With
Anthony Alston
December 26, 2018

Service and Employees The service was excellent and prompt. The employees were professional, respectful & corrected my appt time in a timely manner. Thank you Mikayla and More

by sandrews58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Caretti, Mikayla Fuller
Jan 02, 2019 -

Serra Nissan responded

Hi there, We are thrilled to hear your recent experience with us was a great one! Thank you for the excellent rating and review!

December 26, 2018

Very quick and easy Vanessa was very professional and handled everything dilligently and kept me informed throughout the process. Very pleased with my experience and will More

by jameswesley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa White
Jan 02, 2019 -

Serra Nissan responded

Hi James, Thanks for the great review and excellent rating!

December 25, 2018

Excellent Prompt service upon entering the service department. Service advisor was very pleasant. Explained to me about how long it would take to evaluate the p More

by valexander1958@gmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amy Caretti
Jan 02, 2019 -

Serra Nissan responded

Hello, thanks so much for the great review. We are delighted to hear your service experience was excellent.

December 25, 2018

Hospitality at its finest! Great place to go if you're not sure If you have what it takes(credit) to get a car. And great hospitality as well... 😊 More

by MusicMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Serra Nissan responded

Hello, thanks for the great review and wonderful rating!

December 24, 2018

Better than before In the past, service from this location had been very inconsistent (timely service, knowledgeable service managers, attitudes)... Now, the new manager More

by andonald1177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Caretti
Jan 02, 2019 -

Serra Nissan responded

Hi there, Thank you for sharing your experience with us and for the great review! We appreciate your continued business.

December 24, 2018

Quick and effecirnt service Great help and short wait in service department it was offered drink and treats will i watedthere wss also atv and comfortable waitjng roomgreat servi More

by grandmothet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Caretti
Jan 02, 2019 -

Serra Nissan responded

Hello, Thank you for sharing your experience with us and for the great review. We are delighted to hear that your visit was quick and the service was efficient.

December 20, 2018

👍🏾 great!!!!! Magnificent sale representative for Nissan. He also drove to Vestavia Hills to pick up insurance paper and to sign paperwork. Answer anying questi More

by Vnorma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Johnson, Jared Johnson, Randy Hicks
Jan 02, 2019 -

Serra Nissan responded

Hello, thanks for sharing your experience with us and for the great review!

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