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Serra Nissan

Birmingham, AL

4.5
2,147 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,147 reviews

November 21, 2018

Very helpful and accommodating! Everyone was friendly, understanding, and happy to help and work with me and my dad to get us the things we needed. They gave us a great deal molded a More

by klr52843
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Umair Rehman, Rita Owens, Amy Caretti
Nov 27, 2018 -

Serra Nissan responded

Hi there, We are delighted to hear you are loving your new car. Thank you for the great feedback and for your business!

November 21, 2018

RMURPHY The service dept was prompt and courteous and rhe waiting area was comfortable, and refreshment are was nicely done. I would recommend more snacks and More

by RMURPHY189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Venson Lavender, Jared Johnson, Amy Caretti, Randy Hicks, Brian Thompson, Danny Tuggle, Mikayla Fuller
Nov 27, 2018 -

Serra Nissan responded

Hi there, thank you for your feedback. We are glad to hear your visit with us was great and we will be sure to make a note of the coffee creamer flavors. We appreciate your business!

November 16, 2018

Great Service Everyone was very professional and as I noticed interaction with other customers, they are very respectful. I was immediately checked in and had a ve More

by MsPam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Caretti, Vanessa White
Nov 27, 2018 -

Serra Nissan responded

Hi Ms. Pam, We are delighted to hear your experience was great. Thank you for your business and we look forward to seeing you again at your next service visit.

November 14, 2018

Initial Service And oil Change I was extremely pleased with the overall service experience and the service staff. I also appreciate the fact that prior to the appointment date, I re More

by doerman326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa White
Nov 27, 2018 -

Serra Nissan responded

Hello, We are thrilled to hear you were pleased with your service visit. Thank you for sharing your experience with us and for the excellent rating.

November 12, 2018

Awesome I feel like I'm at home when I'm in your business. Your employees are great and helpful. I would not go anywhere else More

by LAPOLLITAGUILLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Caretti, Vanessa White
Nov 12, 2018 -

Serra Nissan responded

Hello, this is great news. Thank you for sharing your experience with us and for the excellent rating!

November 12, 2018

It is always a good experience when I go to Serra Nissan. The service department at Serra Nissan is always a good experience, everyone is always very friendly and explain everything that was checked on your c More

by highriverboxers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Caretti
Nov 12, 2018 -

Serra Nissan responded

Thanks, Ken for the excellent review! We are thrilled to hear your experience with Amy and the team has been great!

November 12, 2018

Oil change Aleays a great friendly place fast and effective gives me details about whats going on with my car and shows me what to look for and what they have do More

by PARTSGUY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Caretti, Vanessa White, Danny Tuggle
Nov 12, 2018 -

Serra Nissan responded

Hello, thanks for the outstanding review! We are thrilled to hear your experience with us has been great!

November 09, 2018

Service was satisfactory completed and I am very pleased with everything that took place. The service manager was kind and articulated the repairs and cost v More

by PLH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Caretti
Nov 12, 2018 -

Serra Nissan responded

Hi, thanks for the wonderful review and rating!

November 08, 2018

Awesome!! Thank you so much Jeremiah Perryman was the best! He worked hard to make sure our needs were met, he was very informational on the cars he showed us. More

by quackgurl40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac, Jeremiah Perryman
Nov 09, 2018 -

Serra Nissan responded

Hi there, thanks so much for sharing your experience with us. We are very excited to hear it was great and appreciate your business!

November 06, 2018

High energy I drove 65 miles one way because I wanted a professional trained technicaion to repair my beetle. Kory was super nice and prompt, very good at her More

by redmini1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
K or
Nov 06, 2018 -

Serra Nissan responded

Hi there, We are happy to hear Kory was able to assist you with your service but hate to hear you are still having some trouble and that you feel your visit with us was a waste of time. We would like to know more as we believe all of our customers deserve a 5-star experience. Please contact Umair Rehman, General Manager at Umair.rehman@serranissan.com, to provide some additional information offline regarding your recent service visit.

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