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Serra Nissan

Birmingham, AL

4.5
2,147 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,147 reviews

December 12, 2018

Very good service! I feel very good about the Dealership i choose.and i will tell everyone i can about my experience service here at serra Nissan good people there also More

by mikeleshore455dnc
Customer Service
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Caretti, Stephanie Ayala, Roger Bradford, Danny Tuggle, Erika Curlette
Dec 17, 2018 -

Serra Nissan responded

Mike, Thanks for the excellent review! We are thrilled to hear your recent visit with us was great and we appreciate the recommendation!

December 10, 2018

OIL CHANGE GREAT EXPERIENCE ALWAYS, FROM START TO FINISH. CUSTOMER SERVICE ALWAYS GREAT AND SERVICE PERFORMED IN NO TIME AT ALL. LOBBY WAS CLEAN AND HAD POPCORN, More

by service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Caretti, Vanessa White
Dec 17, 2018 -

Serra Nissan responded

Hi there! Thanks so much for a wonderful review and rating! We are thrilled to hear your recent experience with us was great and we look forward to seeing you at your next service visit.

December 05, 2018

Smooth and easy! I was in for an oil change and a review and I asked for an estimate on a new set of tires. Everything was done in a timely fashion. More

by sharpace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Caretti
Dec 07, 2018 -

Serra Nissan responded

Hello, thanks for sharing your experience with us. We are delighted to hear your visit to our dealership was smooth and easy. Please let us know if we can assist with any additional needs in the future.

December 05, 2018

Good service experience I had a good service experience. Amy was very professional and patient b/c I was late getting back to my car and everybody was nice about it. More

by dltaylor34DNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Alston, Amy Caretti
Dec 07, 2018 -

Serra Nissan responded

Hi there, thanks so much for sharing your experience with us and for the kind words. We are so happy to hear your experience with us was a great one!

December 04, 2018

A great experience Was not sure that we were going to buy a car when we went in. Eric was very friendly and easy to work with and we drove off in a new 2019. More

by dec2420
Friendliness
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric White
Dec 07, 2018 -

Serra Nissan responded

Hi there, Thanks for the great review! We are thrilled to hear your experience with us was a great one and we hope you are enjoying your new vehicle!

December 01, 2018

Excellent Always get great friendly, knowledgable, professional service. I have never been disappointed or told I need service for something more than I took my More

by Faith2006
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2018 -

Serra Nissan responded

Thanks, Faith for the great rating and excellent review!

November 27, 2018

Service Dept The service department provided EXCELLENT customer service and the staff was very friendly. Very helpful. They explained my service to me & when my ne More

by Joshua43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Perryman
Dec 03, 2018 -

Serra Nissan responded

Thanks, Joshua for the excellent review!

November 23, 2018

Came for oil change and replace air filter. They fixed it up very quick and great service. Customer representative took good care of my car. More

by maheshdvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Alston, Amy Caretti
Nov 27, 2018 -

Serra Nissan responded

Hello, this is great news! Thank you for sharing your experience with us.

November 21, 2018

My wife came home crying !! I sent my wife and 8 year old daughter into this dealership to buy a Car, I am a physician & manage Emergency rooms in 2 hospitals,. I work very har More

by teej818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Meadows
Nov 21, 2018 -

Serra Nissan responded

Hi there, We are disappointed to hear your wife’s recent experience with us was not the best. Please contact General Manager, Umair Rehman at Umair.rehman@serranissan.com to discuss further offline, as we would like to know more about her recent visit in hopes of rectifying this situation.

November 21, 2018

Service Rear brake pads replaced, rotors turned Oil and filter changed Multi point inspection Complimentary car wash Free coffee, snacks, and water in w More

by bland0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa White
Nov 27, 2018 -

Serra Nissan responded

Hello, Thank you for sharing your experience with us and for the feedback. We will make note of the WiFi and check on that, thanks for letting us know. We appreciate your business and look forward to seeing you at your next service visit.

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