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Serra Nissan

Birmingham, AL

4.5
2,147 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,147 reviews

December 26, 2018

Very quick and easy Vanessa was very professional and handled everything dilligently and kept me informed throughout the process. Very pleased with my experience and will More

by jameswesley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa White
Jan 02, 2019 -

Serra Nissan responded

Hi James, Thanks for the great review and excellent rating!

December 25, 2018

Hospitality at its finest! Great place to go if you're not sure If you have what it takes(credit) to get a car. And great hospitality as well... 😊 More

by MusicMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Serra Nissan responded

Hello, thanks for the great review and wonderful rating!

December 25, 2018

Excellent Prompt service upon entering the service department. Service advisor was very pleasant. Explained to me about how long it would take to evaluate the p More

by valexander1958@gmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amy Caretti
Jan 02, 2019 -

Serra Nissan responded

Hello, thanks so much for the great review. We are delighted to hear your service experience was excellent.

December 24, 2018

Better than before In the past, service from this location had been very inconsistent (timely service, knowledgeable service managers, attitudes)... Now, the new manager More

by andonald1177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Caretti
Jan 02, 2019 -

Serra Nissan responded

Hi there, Thank you for sharing your experience with us and for the great review! We appreciate your continued business.

December 24, 2018

Quick and effecirnt service Great help and short wait in service department it was offered drink and treats will i watedthere wss also atv and comfortable waitjng roomgreat servi More

by grandmothet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Caretti
Jan 02, 2019 -

Serra Nissan responded

Hello, Thank you for sharing your experience with us and for the great review. We are delighted to hear that your visit was quick and the service was efficient.

December 20, 2018

👍🏾 great!!!!! Magnificent sale representative for Nissan. He also drove to Vestavia Hills to pick up insurance paper and to sign paperwork. Answer anying questi More

by Vnorma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Johnson, Jared Johnson, Randy Hicks
Jan 02, 2019 -

Serra Nissan responded

Hello, thanks for sharing your experience with us and for the great review!

December 17, 2018

Friendly service We got fast friendly service no hidden charges or surprises we were happy with our service representative and she was friendly and smiling helpful and More

by ellie8212000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raylinn echols
Dec 17, 2018 -

Serra Nissan responded

Ellie, This is great news. Thank you for sharing your experience with us and for the recommendation!

December 17, 2018

Eric and Jordan were great representatives of Serra We spent all of Saturday morning with Eric and Jordan showing us Muranos. In addition to being knowledgeable and conscientious and responsive, they we More

by mrtahiti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan, the new guy who likes West Virginia football!, Eric White
Dec 17, 2018 -

Serra Nissan responded

Hi there, thank you for sharing your recent experience with us and for the wonderful review. We are so happy to know your visit with us was great!

December 17, 2018

No Hassle My car stopped running and I had it towed to Serra Nissan. Before long, Amy Caretti called me to confirm that the transmission had to be replaced. It More

by MIKE F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Caretti
Jan 02, 2019 -

Serra Nissan responded

Hi Mike, Thanks for sharing your recent experience with us. We appreciate the wonderful review and rating and are delighted to hear the team was able to assist you. We hope you enjoy your new Rogue and please let us know if there is anything we can help with in the future.

December 17, 2018

Great Service Great team they got me in and out. They answered all my questions. My spare key was mailed, but I haven't received it but the team is doing their best More

by jfletcher_89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Perryman, Amy Caretti
Jan 02, 2019 -

Serra Nissan responded

Hi there, thank you for sharing your recent service experience with us and for the wonderful review. Please let us know if we can assist with anything in the future.

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