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Serra Nissan
Birmingham, AL
2,147 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,147 reviews
January 14, 2019
awesome service! Serra Nissan Service was awesome and fast thanks to Vanessa White. Will definitely be bring my Altima back for future services! Highly recommend this Serra Nissan Service was awesome and fast thanks to Vanessa White. Will definitely be bring my Altima back for future services! Highly recommend this dealership. More
by koridanielle
Verified Customer
January 14, 2019
Never called me to discuss period! If I received updates, I had to call. Still wouldn’t have my car if I hadn’t called daily. Messed up car also. Oil light WAS NOT on when I took car, b If I received updates, I had to call. Still wouldn’t have my car if I hadn’t called daily. Messed up car also. Oil light WAS NOT on when I took car, but after circuit was replaced, oil light was on. They told me they would check, two days later, I called. They said circuit was replaced, but they hadn’t had a chance to check oil light. I went and got the car, took it to another place of service to have oil light checked/repaired. The codes were not properly reset for this service, and I will have to return the car to get this remediate. They had car for TWO WEEKS! More
by Gthrailkill
January 12, 2019
Extremely Pleased From the moment I dropped my car off until the moment it was delivered to me I was impressed by how easy, fast and painless the service process was. S From the moment I dropped my car off until the moment it was delivered to me I was impressed by how easy, fast and painless the service process was. Staff was also knowledgeable, helpful and friendly. Vanessa was great and I’ll be scheduling all my service needs with her. More
by janita.e.harris
Employees Worked With
Vanessa White
January 11, 2019
Great experience Eric White was an excellent worker great sales man I was very satisfied driving off the lot with my new car ! The lot was clean the show room was grea Eric White was an excellent worker great sales man I was very satisfied driving off the lot with my new car ! The lot was clean the show room was great !!! More
by mytsu1814
Employees Worked With
Eric White
January 05, 2019
Very good service Bought a new vehicle at a good price . Worked to get payments in affordable range. Salesman very courteous and helpful. Would recommend to anyone need Bought a new vehicle at a good price . Worked to get payments in affordable range. Salesman very courteous and helpful. Would recommend to anyone needing a new vehicle More
by Walter67
January 01, 2019
Awesome FAST FUN AND GREAT SERVICE APPROVAL WAS TO EASY! I WOULD NOT HAVE BEEN ABLE TO GET BACK ON THE ROAD IF IT WASNT FOR THE QUALITY SERIVCES FAST FUN AND GREAT SERVICE APPROVAL WAS TO EASY! I WOULD NOT HAVE BEEN ABLE TO GET BACK ON THE ROAD IF IT WASNT FOR THE QUALITY SERIVCES More
by Sunnyrose
Employees Worked With
Kyle Towner, Rita Owens
December 31, 2018
Fast and Dependable The service department got me in and out quickly. They were very professional and kept me updated with the status of the repairs. They even told me The service department got me in and out quickly. They were very professional and kept me updated with the status of the repairs. They even told me about a recall that I didn't know about. I will continue to use them for my car. More
by jfgirl2000
Employees Worked With
Amy Caretti
December 28, 2018
Very Helpful & Expediate. Vanessa was very helpful and thorough during my unannounced service visit. She was very polite and prepared me for my next service visit by notatin Vanessa was very helpful and thorough during my unannounced service visit. She was very polite and prepared me for my next service visit by notating in writing any potential services & their cost. More
by MRHUDSR
Employees Worked With
Vanessa White
December 27, 2018
Reserve to comment. Waiting to see if your sales team, deliver on their promises. Radio, tires , alignment, repair of hole in front bumper & service vehicle to comment. Waiting to see if your sales team, deliver on their promises. Radio, tires , alignment, repair of hole in front bumper & service vehicle More
by ne0
Employees Worked With
Anthony Alston
December 26, 2018
Service and Employees The service was excellent and prompt. The employees were professional, respectful & corrected my appt time in a timely manner. Thank you Mikayla and The service was excellent and prompt. The employees were professional, respectful & corrected my appt time in a timely manner. Thank you Mikayla and Amy for taking care of me! Merry Christmas & Happy New Year! More
by sandrews58
Employees Worked With
Amy Caretti, Mikayla Fuller
