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Serra Nissan
Birmingham, AL
2,191 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,191 reviews
July 15, 2021
Awesome job love this dealership always friendly and very professional always clean and keep you informed we’ll continue to use their service dept thank you professional always clean and keep you informed we’ll continue to use their service dept thank you More
by Vcavanagh
Verified Customer
July 13, 2021
Excellent service!! I worked with Ricardo Ibarra, and his level of service and attention to customer needs is stellar! I would refer anyone to Ricardo and Serra Nissan. level of service and attention to customer needs is stellar! I would refer anyone to Ricardo and Serra Nissan. More
by chanelfort
July 13, 2021
Absolute worse customer service I have ever experienced from everyone I came into contact with. Have had nothing but issues since buying the car. Would never buy a car from them again or recommend anyone e from everyone I came into contact with. Have had nothing but issues since buying the car. Would never buy a car from them again or recommend anyone even strangers to buy from that dealership. More
by madisonbrooke.reel
July 12, 2021
The overall experience was ok but they play too many games. I asked them for my keys back on my trade in numerous times and never received them until I purchased a new vehicle. Lots of pressure and bull games. I asked them for my keys back on my trade in numerous times and never received them until I purchased a new vehicle. Lots of pressure and bullying.. I already knew I was buying a vehicle so this was completely unnecessary. I will not buy from Nissan again.. More
by jkirk64
Employees Worked With
Cody
July 11, 2021
Good friendly service.,I have been using Serra Nissan for years my 2005 Nissan was serviced there for years. And I still have it and still running. years my 2005 Nissan was serviced there for years. And I still have it and still running. More
by courtney.wilson0
Employees Worked With
Matt Henry
July 10, 2021
I am so thankful for Serra Nissan and their services that they give to me each and every time that I take my car there for whatever needs to be done to it. They really have great workers there also. they give to me each and every time that I take my car there for whatever needs to be done to it. They really have great workers there also. More
by paulette1970.prDNC
Employees Worked With
July 09, 2021
Matt and the service department are awesome. I would definitely recommend this car dealership to everyone I know. I bought my car here at Serra and wouldn’t go anywhere else. Exceptional definitely recommend this car dealership to everyone I know. I bought my car here at Serra and wouldn’t go anywhere else. Exceptional More
by astinayeDNC
July 08, 2021
It's was a good experience coming in to serra Nissan knowing that I'm getting the best deal when it comes to purchasing a New car and the staff was real professional by answering all the questions I nee knowing that I'm getting the best deal when it comes to purchasing a New car and the staff was real professional by answering all the questions I needed to know about purchasing my new car More
by Reginaldnel747
Employees Worked With
Mortimer Virves
July 06, 2021
I have taken my car up there twice to have my light fixed and they fixed one and can't do anything for the other so I'm still driving with a dim light, that could cause me to have an accident, seeing that I and they fixed one and can't do anything for the other so I'm still driving with a dim light, that could cause me to have an accident, seeing that I work at night More
by cwgirl1664
Employees Worked With
Amanda Badgwell
