Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Nissan
Birmingham, AL
2,192 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,192 reviews
March 08, 2022
The customer service representative is always very friendly, courteous, and knowledgeable which is important and they keep you informed when waiting on your vehicle. friendly, courteous, and knowledgeable which is important and they keep you informed when waiting on your vehicle. More
by Tgkeeple
Verified CustomerEmployees Worked With
Amanda Badgwell
March 07, 2022
Great customer service. Wait time was sufficient. Service tech was knowledgeable and polite. Waiting area clean and restroom. Service advisor Amanda top notch!! Wait time was sufficient. Service tech was knowledgeable and polite. Waiting area clean and restroom. Service advisor Amanda top notch!! More
by Van
Employees Worked With
Amanda Badgwell
March 07, 2022
My experience was great. Amanda did a fantastic job. She took care of my needs and arranged an appointment for further inspection. Amanda did a fantastic job. She took care of my needs and arranged an appointment for further inspection. More
by billatkinson1948
March 05, 2022
I was cheerfully greeted on entering the garage. Everyone was very courteous and professional. I was kept abreast of the progress of service and was offered a cup of coffee while I waited. Everyo Everyone was very courteous and professional. I was kept abreast of the progress of service and was offered a cup of coffee while I waited. Everyone was pleasant. The service was completed in a very reasonable time. More
by Colyard.valerie
March 04, 2022
I always receive great service at Serra Nissan and when I leave I don't feel like I paid for something that I didn't need. I feel confident about the care of my car. leave I don't feel like I paid for something that I didn't need. I feel confident about the care of my car. More
by T
March 04, 2022
Excellent customer service. Everyone was friendly, courteous, and respectful. Answered all questions clearly. Offered service with a smile Everyone was friendly, courteous, and respectful. Answered all questions clearly. Offered service with a smile More
by SHORTCAKE2366
Employees Worked With
Amanda Badgwell, Matt Henry
March 01, 2022
I’ve been taking my car to them for service for a few years now. They are very reliable friendly and most of trustworthy. Excellent service once again on my last visit. years now. They are very reliable friendly and most of trustworthy. Excellent service once again on my last visit. More
by carlarjohnson
Employees Worked With
Amanda Badgwell, Matt Henry
March 01, 2022
Amazing experience! Quick and easy! Super efficient and considerate of my time. Very helpful! Would definitely buy again Quick and easy! Super efficient and considerate of my time. Very helpful! Would definitely buy again More
by emb1224
