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Serra Nissan

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.5
2,103 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,103 reviews

June 19, 2024

Courteous Staff, Very Helpful With Your Services, Made Sure You Were Checked Out With Ease. More

by lynettewhite7390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
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June 19, 2024

Always great service, fast, reliable, trustworthy, and honest work. Amanda always give great service as promised all the time. More

by n.frtqts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
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June 19, 2024

Took great care of me when I had a total loss. Would definitely recommend them! More

by Zwillis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
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June 19, 2024

I purchased an Altima. This was my 2nd Altima from Serra. They are great folks to trade with, I’ll return to Serra for my next purchase. More

by Rod jennings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theo and Alex were 1st class salesmen. There were also 5 star employees.
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June 17, 2024

I have asked for the general manager's email so I could discuss issues we had but have not heard anything from them is over a week beyond an automated response saying they would contact us soon. More

by ibsuziv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Fuller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
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Jun 17, 2024 -

Serra Nissan responded

I am sure you can understand how busy our GM's can be at times. I will be glad to assist. I am the HR/Compliance Manager. You may email me at tjoyner@serraautomotive.com. Thank you!

June 17, 2024

Good service and low wait times. Good overall experience there with the company. Will return. More

by pdthom1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Whisenant, Amanda Badgwell
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June 12, 2024

Everything has a diagnostic charge. Irritating to get sales calls after each service asking to purchase or trade. More

by Renaykeith61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
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June 11, 2024

The people are really nice and the dealership is very clean. Will be back for my next service. More

by stephanie_hrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
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June 10, 2024

Great Dealer with great reps that knows how to diagnose and manage resolution with understanding. More

by epting7
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
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June 09, 2024

The service people were very polite and friendly. They made the experience enjoyable and quick. More

by v821miles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Report | Print
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