Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Serra Mazda Brighton

Brighton, MI

Overview
Employees
Reviews
Vehicles
4.7
90 Reviews
Welcome to Serra Mazda Brighton, your local Mazda dealership in Brighton, Michigan! Conveniently located in the heart of Brighton, we’re proud to serve customers from Brighton, Howell, Ann Arbor, and the surrounding Michigan communities. Our showroom offers a comprehensive lineup of the latest Mazda models, including the Mazda CX-5, Mazda3, and Mazda CX-30. If you’re looking for a dependable, stylish, and feature-packed Mazda near Brighton, Michigan, come explore our new and used inventory today and experience the difference at Serra Mazda Brighton.
Contact Dealership

8282 Grand River Ave

Brighton, MI

48114

Directions

By Type

Showing 90 reviews

April 02, 2026

Employees are professional and courteous. I just wish they gave information about possibilities of extra coverage in advance, so I could make decision being well informed. I was not prepared More

by OLGAVDI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Rios
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Britney Cunningham
Print
Apr 03, 2026 -

Serra Mazda Brighton responded

Thank you for your feedback, Olgavdi! I appreciate your kind words about our team at Serra Mazda Brighton. I understand the importance of being well-informed, and your input regarding advance information on extra coverage options is invaluable. We will certainly take this into consideration for future interactions. We hope to see you again soon and assist you with any future needs! Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

April 01, 2026

WASTE OF MY VALUABLE TIME ! !! First, they didn't call when they said they would. When I do get the quote, they add on over $1800 to the purchase price by tacking on UN More

by louannvf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Person who sent quote and comments.
Print
Apr 02, 2026 -

Serra Mazda Brighton responded

Thank you for sharing your concerns with us. I understand that your experience at Serra Mazda Brighton did not meet your expectations regarding communication and pricing. I appreciate your feedback and would like the opportunity to address your concerns directly. Please feel free to reach out to me to ensure a positive experience moving forward. Thank you for bringing this to my attention. Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

Apr 06, 2026 -

louannvf responded

l do not deal with disreputable companies. ❌ l have purchased a new CX-50 premium plus from Mazda Wooster Ohio because they were honest with me the entire transaction. Your dealership should be ashamed for doing that!

Apr 07, 2026 -

louannvf responded

Your dealership SHOULD HAVE BEEN HONEST in the first place!! I wish I would’ve checked your reviews before dealing with your dealership because I see you have a lot of bad reviews. I have purchased my new 2026 CX-50 premium plus at an honest dealership and want nothing more to do with yours.

April 01, 2026

Everyone at the dealership was friendly and courteous. I was greeted at the door and the experience was great More

by KETESA2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justice Tolbert
Print
Apr 01, 2026 -

Serra Mazda Brighton responded

Thank you for your wonderful review! I’m thrilled to hear that you found everyone at Serra Mazda Brighton to be friendly and courteous, and that your experience was great. I appreciate your feedback, and we look forward to welcoming you back for your next visit! Jade Stone Mazda Service Manager jade.stone@serrabrighton.com 810-227-1100

April 01, 2026

My mechanic noticed a leaky valve. Mazda covered picking up the vehicle (closest dealership was 20 miles away). They looked at it advised that it is not bad enough for a warrantee repa More

by wagnew0923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
Print
Apr 02, 2026 -

Serra Mazda Brighton responded

Thank you for your review! I'm glad to hear that Mazda was able to assist you with your vehicle and that you received prompt service at Serra Mazda Brighton. If you have any further concerns or questions about your vehicle, please don’t hesitate to reach out. I appreciate your feedback and hope to see you again soon! Jade Stone Mazda Service Manager jade.stone@serrabrighton.com 810-227-1100

March 31, 2026

Britney was a big help, she never got pushy. I would recommend her to anyone! More

by TBROWN67
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Myles Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Britney
Print
Apr 01, 2026 -

Serra Mazda Brighton responded

Thank you for your wonderful review! I’m thrilled to hear that Britney provided you with excellent service without being pushy. Your recommendation means a lot at Serra Mazda Brighton. We hope to see you again soon! Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

March 31, 2026

Serra Mazda is the best Mazda dealership I’ve been to in these past months while looking for a car. More

by SANAH1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic
Print
Apr 01, 2026 -

Serra Mazda Brighton responded

Thank you for your wonderful review, Sanah! I’m thrilled to hear that you consider Serra Mazda Brighton the best dealership during your car search. I truly appreciate your kind words, and we look forward to assisting you again in the future. Don't hesitate to share your experience with others! Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

March 28, 2026

Very helpful staff and got me a good deal. Staff followed up with me to help with anything I needed. More

by AC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Restifo
Print
Mar 28, 2026 -

Serra Mazda Brighton responded

Thank you for your review! I’m glad to hear that our team was helpful and that you found a great deal. We always strive to provide excellent service and support. We look forward to assisting you again soon. Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

March 27, 2026

Brought my 2025 CX5 in for its first oil change and tire rotation. Very pleased with how I was greeted. The service tech video taped a walk around while the car was on the lif. Very impressed. More

by RAUSTIN46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Print
Mar 28, 2026 -

Serra Mazda Brighton responded

Thank you for your wonderful review! I’m thrilled to hear that you were pleased with your experience at Serra Mazda Brighton during your first oil change and tire rotation for your 2025 Mazda CX-5. It’s great to know that our service tech made a positive impression with the video walk-around. I really appreciate your feedback, and our team looks forward to seeing you again for your next service! Jade Stone Mazda Service Manager jade.stone@serrabrighton.com 810-227-1100

March 26, 2026

Friendly and attentive the salesperson Tom Restifo was excellent and thought every detail highly recommend him More

by wendy.kern
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Restifo
Print
Mar 26, 2026 -

Serra Mazda Brighton responded

Thank you for your kind words, Wendy! I’m thrilled to hear that Tom provided you with excellent service at Serra Mazda Brighton. Your recommendation means a lot to us, and I appreciate you taking the time to share your experience. We look forward to seeing you again! Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

March 26, 2026

Service department is amazing! !! Carissa and Service manager are great they kept me informed and a pleasure to work with. Keep up the good work 👏 More

by maddison5548
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Carissa
Print
Mar 26, 2026 -

Serra Mazda Brighton responded

Thank you so much for your wonderful review, Maddison! I’m thrilled to hear that you had an amazing experience with our service department and that Carissa provided you with excellent support. I appreciate your kind words and encouragement. We look forward to seeing you again at Serra Mazda Brighton! Jade Stone Mazda Service Manager jade.stone@serrabrighton.com 810-227-1100

1
...
7
8
9