Myles Rios
Myles Rios at Serra Mazda Brighton

Myles Rios

Finance Manager

Serra Mazda Brighton

8282 Grand River Ave
Brighton, MI 48114

4.6
16 Reviews
4.6

16 Reviews

Write a Review

16 Reviews of Myles Rios

September 18, 2026

Dealership Rating
Employee Rating

They made some mistakes and broke some pieces on my car when trying to fix it. Fortunately they worked to make it right, but I was not happy in the moment about it. More

by Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 08, 2026

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Employee Rating

I got the tailgate stopper rusted. At first was declined for warranty. But the manager helped me out and put it on the warranty. The video inspection is great to have an obviously look More

by Clarkyzp33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Sprader

Aug 09, 2026

Serra Mazda Brighton responded

Thank you for your feedback, Clark! I'm glad to hear that we was able to assist you with the warranty for your tailgate stopper. It's great to know that you found the video inspection helpful. I appreciate your support, and we hope to see you again at Serra Mazda Brighton! Jade Stone Mazda Service Manager jade.stone@serrabrighton.com 810-227-1100

July 01, 2026

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Employee Rating

The dealership was clean and the sales staff were friendly, knowledgeable and efficient. I was able to purchase exactly what I was looking for. More

by Lisa Kisabeth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Paulson, Judy Sprader, Tyler Weed, Neno Jones , Bobby Fletcher

Jul 02, 2026

Serra Mazda Brighton responded

Thank you for your wonderful review, Lisa! I am thrilled to hear that you found Serra Mazda Brighton clean and that we provided you with friendly, knowledgeable, and efficient service. It’s fantastic that you were able to purchase exactly what you were looking for. I appreciate your kind words, and our team looks forward to seeing you again in the future! Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

June 28, 2026

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I enjoy having the dealership work on my car because they take their time and do a thorough job every time. The last time I was there they noticed something had been missed during a previous appointment and More

by Carli Large
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2026

Serra Mazda Brighton responded

Thank you for your review, Carli! I’m glad you appreciate the thorough service at Serra Mazda Brighton. It’s our goal to ensure every detail is addressed, and I’m happy our team could make it right for you during your last visit. Your recommendation means a lot to us. We look forward to seeing you again soon. Jade Stone Mazda Service Manager jade.stone@serrabrighton.com 810-227-1100

June 21, 2026

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Our salesman Justice Tolbert was outstanding this is the second car I have purchased from him and he was incredibly attentive to our needs. More

by LANCE.JEREMY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 21, 2026

Serra Mazda Brighton responded

Thank you for your feedback, Lance! I’m thrilled to hear that Justice provided you with outstanding service during your recent purchase at Serra Mazda Brighton. It's wonderful to have loyal customers like you returning for their second vehicle. If there’s anything we can do to make your future visits even better, we’d love to hear your suggestions. I appreciate your trust in us, and we look forward to assisting you again in the future! Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

June 17, 2026

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Brynn was very helpful thank love the mazda3 she was super helpful and very punctual with responding to my texts More

by CHEF.CTC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Paulson

Jun 18, 2026

Serra Mazda Brighton responded

Thank you for the wonderful review! I am thrilled to hear that Brynn provided you with excellent service and that you love your Mazda3. We appreciate your kind words and look forward to assisting you again at Serra Mazda Brighton! Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

June 11, 2026

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After extensive research, I found Serra Mazda to have the best price, great selection and the best reviews. It was an enjoyable purchase experience. Thank you Mariah for your kindness and service. We love o More

by Megan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Paulson , Mariah Castillo

Jun 12, 2026

Serra Mazda Brighton responded

Thank you, Megan! I truly appreciate your kind words and am thrilled to hear that you had an enjoyable purchase experience at Serra Mazda Brighton. It's fantastic that you love your new Mazda CX-50! Mariah will be delighted to know her service made a difference. We look forward to seeing you again soon! Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

May 22, 2026

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Employee Rating

Thanks Dominic for making the process so easy buying our new CX-5. We love it! More

by BANKERGRL66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2026

Serra Mazda Brighton responded

Thank you for your wonderful review! I’m thrilled to hear that you found the process easy and that you love your new Mazda CX-5. At Serra Mazda Brighton, we aim to provide a seamless experience, and it’s great to know we succeeded. We look forward to seeing you again soon! Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

May 01, 2026

Dealership Rating
Employee Rating

Serra Mazda Brighton was a great experience. Their team is very attentive to customer needs. Dominic was great to work with for the purchase of a new vehicle. Will definitely consider returning More

by CRS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Aldridge (Five Stars or Top Rated)

May 01, 2026

Serra Mazda Brighton responded

Thank you so much for your kind words! I’m thrilled to hear that you had a great experience at Serra Mazda Brighton and that Dominic was able to assist you in your vehicle purchase. I appreciate your support and look forward to welcoming you back in the future. Safe travels in your new vehicle! Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

April 19, 2026

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Employee Rating

My Experience wasn’t great. I was in the dealership for at least 3 hours. I felt I was totally taken advantage of. I didn’t see any contract until the day I picked the car up. I More

by DWALIGORA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 20, 2026

Serra Mazda Brighton responded

Thank you for sharing your experience with us. I understand your concerns regarding the length of your visit and the issues you encountered with the billing and communication process. Your feedback is valuable, and I appreciate you bringing this to our attention. We aim to provide clear and transparent service at Serra Mazda Brighton. Please reach out to me directly to address these concerns and assist you. Your satisfaction is important to me, and we hope to improve your experience moving forward. Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

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