Serra Hyundai

Most expensive service at Serra Hyundai Never get your Hyundai vehicle service done at Serra Hyundai as they would try to extract as much money possible and they provide the most expensive s Never get your Hyundai vehicle service done at Serra Hyundai as they would try to extract as much money possible and they provide the most expensive service and labor compared to other Hyundai dealers. Even by pointing out different faults in your vehicle they would try to trade in their used cars at very high prices too. I just got my Hyundai Sonata (2011) serviced for a 60K service Serra Hyundai. After I paid for it, I came to know that they are providing the most expensive service compared to other dealers of Hyundai. They are charging $689 + tax but Tameron Hyndai is charging $540 + tax and similarly Tuscaloosa Hyndai is charging only $399 + Tax for the same 60K service. I also discussed this with their service manager and he said that he can't help it as every dealer has got his own rates. My point is that I trusted Hyundai and I din't know that there can be such a huge difference in prices of different dealers. I think Hyundai as an organization should do some thing about this huge price difference. I am feeling cheated after paying them such a high rate for the same service which I could have got at a cheaper rate at different Hyundai dealership. Sorry, but I don't think I am going to get any new deal from Serra Hyundai in future. Thanks, Aaditya More

2016 Hyundai Tucson We received excellent care at Serra Hyundai. From the minute we were on the lot.. Joette gave us information on the Tucson and we were satisfied that We received excellent care at Serra Hyundai. From the minute we were on the lot.. Joette gave us information on the Tucson and we were satisfied that this was the vehicle we wanted. The office staff worked to get terms that was affordable for us. More

BEST DEALERSHIP EVER!!! "EVERYONE WAS PATIENT WITN ME. IT WS MY FIRST TIME BUYING A CAR AND THEY EXPLAINED THE WHOLE PROCESS TO ME. I DIDNT FEEL ""HAGGLED"" ONCE DURING ANYTH "EVERYONE WAS PATIENT WITN ME. IT WS MY FIRST TIME BUYING A CAR AND THEY EXPLAINED THE WHOLE PROCESS TO ME. I DIDNT FEEL ""HAGGLED"" ONCE DURING ANYTHING. I REALLY APPRECIATE MS. JOSETTE RICE FOR EVERYTHING. THANKS HYUNDAI!!" More

Great Car Buying Experience! Serra Hyundai treated us like valued customers from the moment we entered the showroom. It was my first experience looking at a Hyundai. The Santa Fe Serra Hyundai treated us like valued customers from the moment we entered the showroom. It was my first experience looking at a Hyundai. The Santa Fe Ultimate package had all of the features and amenities of more expensive vehicles in its class. It is truly an impressive SUV. More

Purchase experience was excellent The entire process was a pleasure. Worked with them by phone much of the time. Once the vehicle was selected they worked to make the deal a reality. The entire process was a pleasure. Worked with them by phone much of the time. Once the vehicle was selected they worked to make the deal a reality. More

Serra Hyundai The original sales person I worked with was out for an extended period of time so Mr. Samuel Reese assisted me starting over the phone. He is nice. The original sales person I worked with was out for an extended period of time so Mr. Samuel Reese assisted me starting over the phone. He is nice. One "finance manager" was not friendly or very helpful. Samuel and Jose were very accommodating. I got more than I asked for in a new vehicle for a great price. More

My experience was great Contacted Domonik and everything we discussed it was exactly what we agreed on. I got the car I was wanting with some extras. I love my vehicle Contacted Domonik and everything we discussed it was exactly what we agreed on. I got the car I was wanting with some extras. I love my vehicle More

Proud Owner Very proud to have purchase a 2015 Hyundai Sonata. The staff at Serra Hyundai was very professional, made my wife and I feel like family. Thanks again Very proud to have purchase a 2015 Hyundai Sonata. The staff at Serra Hyundai was very professional, made my wife and I feel like family. Thanks again! More

Exception Very nice people at this dealership. I would go there any time and recommend it to all my friends. The service dept people are very friendly and hel Very nice people at this dealership. I would go there any time and recommend it to all my friends. The service dept people are very friendly and helpful too. More

purchase and service For the second time -having gotten the exact car that I wanted at the lowest price avail. in Bham.-I started to use their service dept.--even for non For the second time -having gotten the exact car that I wanted at the lowest price avail. in Bham.-I started to use their service dept.--even for non warranty items. It is not conveniently located and I have used a VERY HIGHLY REGARDED tire dealer and mechanic 2 minutes away for 25 years. None the less- I HAVE SWITCHED TO SERRA . AND AM VERY HAPPY THAT I DID. Every suggestion that they have made has been to minimize cost and has resulted in a perfect fix. I should add that these were not mechanical issues but problems that I had caused myself. I just bought my first set of tires from Serra. The decision that I made with their advice has resulted in the SMARTEST TIRE PURCHASE I'VE EVER MADE. AND BY FAR THE LEAST TIME TAKEN WITH -AS ALWAYS-FRIENDLY EMPLOYEES, COMFORTABLE WAITING ROOM, CLEAN RESTROOMS AND ANYTHING ELSE THAT YOU COULD POSSIBLY NEED. After returning from a long car trip today and having seen that the work was done right, I got on this sight to WRITE SERRA THIS GREAT REVIEW THAT THEY SO CLEARLY DESERVE. More