Serra Hyundai
Trussville, AL
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Go buy a car from somewhere else. Did not once get asked if I was interested in buying I got pushed into paper work immediately. I did not receive my title for the car and I am current Did not once get asked if I was interested in buying I got pushed into paper work immediately. I did not receive my title for the car and I am currently still waiting for the title almost a week and a half later. Finance staff referred to my significant other and I as children and also was very very rude. The sales staff is great and polite. More
Serra Hyundai I love my Sonata. My salesperson was very personable which made my buying experience pleasant. She was not pushy and tried to find the right car for m I love my Sonata. My salesperson was very personable which made my buying experience pleasant. She was not pushy and tried to find the right car for me that fit my needs. More
Great Dealership This was a great dealership with very friendly and helpful people. The prices are reasonable, and I had various options to choose from. I enjoy the fe This was a great dealership with very friendly and helpful people. The prices are reasonable, and I had various options to choose from. I enjoy the feature of my car and the way it rides when I went on a test drive. I am satisfied with the new car that I chose. More
exceptional service! I bought my new car and sold my previous Santa Fe all online and over the phone--sight unseen. The reason I bought from Serra was they offered a grea I bought my new car and sold my previous Santa Fe all online and over the phone--sight unseen. The reason I bought from Serra was they offered a great deal and offered to deliver my new car to my home. I never had to go there, which would have been a 105 mile journey each way! I am very pleased with my purchase and with the entire experience! More
Operating the car We would liked to have had more info on operating the car I.e. lights, what type of oil etc. set up the Sirius radio connection and other operations o We would liked to have had more info on operating the car I.e. lights, what type of oil etc. set up the Sirius radio connection and other operations of the car. More
An excellent car buying experience! This dealership is awesome. The customer service and price was unbeatable. Mr. Davis was fantastic from the beginning until the end. He is customer se This dealership is awesome. The customer service and price was unbeatable. Mr. Davis was fantastic from the beginning until the end. He is customer service driven! I definitely would recommend this place to others. More
Excellent Experience The Serra Hyundai staff was courteous, helpful, and fast. It made for a very pleasant experience and they were very accommodating....all at a fair pr The Serra Hyundai staff was courteous, helpful, and fast. It made for a very pleasant experience and they were very accommodating....all at a fair price. More
New Hyundai sonata Very good buying experience. Gave top dollar for trade-in and got good discount. Saved money and got a great car. Salesman was great not pushy. Ans Very good buying experience. Gave top dollar for trade-in and got good discount. Saved money and got a great car. Salesman was great not pushy. Answered all questions. More
2016 Purchase I just purchased my 4th Hyundai, this is the 3rd from this dealership. The entire team is awesome. Josette is a customer advocate, as well as an exce I just purchased my 4th Hyundai, this is the 3rd from this dealership. The entire team is awesome. Josette is a customer advocate, as well as an excellent representative for Serra. She explains everything in detail and works with you to get the vehicle you want for the price you want. I love her! Jason is approachable and will take time to speak with you personally to help you leave with the vehicle you choose. I've never met a GM that will take the time to discuss and make you feel comfortable with your purchase. I never dread the financing part of the deal, because Stan is awesome. He's organized and soft spoken and explains every detail of what you're signing. I never walk out of his office with a question. Doug is cool and works with Jason and Josette to bridge the agreement. He's a great addition to the Serra team. I will continue to buy from them and will recommend them to anyone looking for a vehicle. More
Agents I worked with two agents and they were courteous and knowledgeable about the products they were trying to sell. The selection of cars were great and t I worked with two agents and they were courteous and knowledgeable about the products they were trying to sell. The selection of cars were great and the entire staff was helpful. More