Serra Hyundai
Trussville, AL
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After 6 months they still have my car in their shop Took my car in for minor repair. They messed up the engine and they had to replace it. They have had my car since before Christmas 2018 and it is no Took my car in for minor repair. They messed up the engine and they had to replace it. They have had my car since before Christmas 2018 and it is now June 15, 2019. We are paying the price for their mistake. Unbelieveable! More
Great car repair experience Had to have a recall and some other repairs done on my MAZDA. Personnel was friendly, polite and courteous. They had repairs done quickly and so far e Had to have a recall and some other repairs done on my MAZDA. Personnel was friendly, polite and courteous. They had repairs done quickly and so far everything is working great. Overall great experience. More
Easy transaction! Tyree was exceptionally patient as I toured the lot looking for my perfect vehicle. You can't beat the customer service and professionalism demonstrat Tyree was exceptionally patient as I toured the lot looking for my perfect vehicle. You can't beat the customer service and professionalism demonstrated by the employees at this dealership. She I got a great deal on my car! What's not to love? Thanks Serra Mazda! More
Quick and easy They listened and came through for me. My salesman was great! His manager was awesome as well. They both listened and made the deal work for me. They listened and came through for me. My salesman was great! His manager was awesome as well. They both listened and made the deal work for me. More
Overall a good experience Juan was a very nice, personable sales person. Glad we could work out a deal on our new Mazda and help Juan make his first sale.. Thank you, Juan. Juan was a very nice, personable sales person. Glad we could work out a deal on our new Mazda and help Juan make his first sale.. Thank you, Juan. More
Serra Mazda A few years ago my Wife wanted a new car. We looked at other dealers first. Most were OK and had good cars. When we went to Serra Mazda we spoke with A few years ago my Wife wanted a new car. We looked at other dealers first. Most were OK and had good cars. When we went to Serra Mazda we spoke with Barry Brown. He treated us like good friends. We bought a Mazda 5. It has been completely reliable, fits our needs and has the accessories we wanted. We purchased a car care package for service. I would highly recommend it. I haven’t had to pay for anything except new tires until now. After 5 years we needed new brake pads. I had a $30 coupon for brake service but left it at home, the assistant service manager I was working with printed one off the website so I would get the discount. I would buy another vehicle from this dealership. More
Fun and comfortable!!! Everett Evans, and his team made sure that I had a fun and comfortable time buying a car. I was very indecisive and Everett made sure that he went abo Everett Evans, and his team made sure that I had a fun and comfortable time buying a car. I was very indecisive and Everett made sure that he went above and beyond to get me in what I liked. I completely recommend anyone going to Serra Mazda. More
New lease process My salesman Eric was amazing. I had leased a Toyota 3 years ago and my term had ended so I decided to lease a new Mazda CX-5. The whole team made it s My salesman Eric was amazing. I had leased a Toyota 3 years ago and my term had ended so I decided to lease a new Mazda CX-5. The whole team made it so easy and they went above and beyond to help me with the new lease and turning in my old lease. I would highly recommend them to anyone! More
Extraordinary Customer Service My salesman, Tyree was extremely helpful in my car buying process. This is my first major, adult purchase as I’d never had a car payment before. Tyree My salesman, Tyree was extremely helpful in my car buying process. This is my first major, adult purchase as I’d never had a car payment before. Tyree walked me through the process and made sure I stuck within my budget. Dwayne helped me finish my purchase by clearly explaining the different types of warranties that were available to me with no pressure to buy them. They both made my first car buying experience smooth and put me at ease as I was extremely nervous and down right petrified to be gaining such a huge responsibility. I’d recommend shopping at Serra Mazda to any and everyone and especially shopping with and buying from Tyree. He’s super friendly and breaks everything down clearly so that you understand everything and leave with no unanswered questions. More
Loved it Had an amazing expression Everet Evans was an amazing sales person got me in a 2017 Ford Focus se and I love it will be back in the future Had an amazing expression Everet Evans was an amazing sales person got me in a 2017 Ford Focus se and I love it will be back in the future More