Serra Hyundai
Trussville, AL
Filter Reviews by Keyword
By Type
Showing 270 reviews
Helpful Fantastic Car Buying Experience! My wife and I were given 100% OUTSTANDING Customer Service by Eric, Megan, Jessie and Roberto. My dad worked in sales at Car Dealerships his entire l My wife and I were given 100% OUTSTANDING Customer Service by Eric, Megan, Jessie and Roberto. My dad worked in sales at Car Dealerships his entire life and after he retired, I typically cringed when I had to buy a car. However, I can attest that if you want a fantastic and helpful car buying experience, go to this team at Serra! More
Amazing!!!! Walked in there not expecting to get a new car, and came out with a brand new one with reasonable payments. Frank and Dan did an amazing job helping m Walked in there not expecting to get a new car, and came out with a brand new one with reasonable payments. Frank and Dan did an amazing job helping me find the perfect car. They worked with my budget and got me into a car I never thought I would be able to get. Very kid friendly. Everyone pitched in to help my very bored, upset toddler to keep him happy while doing all the paperwork. So glad I came here!! More
Great experience Worked diligently to find the perfect car that fit my family. Great customer service, friendly, hard working, smiling faces that want to help please c Worked diligently to find the perfect car that fit my family. Great customer service, friendly, hard working, smiling faces that want to help please customers. More
New car purchase Had a great experience at Mazda with Michael Cofield and Roberto Rodriquez. I would highly recommend them both and Serra Mazda. We have been a Mazda o Had a great experience at Mazda with Michael Cofield and Roberto Rodriquez. I would highly recommend them both and Serra Mazda. We have been a Mazda owner for 10 years and never had a issue. More
Excellent customer service I shopped online for vehicles that I was interested in and contacted the dealership for an appointment. I spoke with Jamie Darrough and set up an app I shopped online for vehicles that I was interested in and contacted the dealership for an appointment. I spoke with Jamie Darrough and set up an appointment for that afternoon to see 3 vehicles that they had. When I arrived we were taken to Jamie. She had the vehicles ready to test drive. I settled on a 2018 Jeep Renegade Sport 4X4. Because I was preapproved, we got through all the paperwork quickly. At no point during our interactions did I ever feel any high pressure sales tactics. Jamie answered all my questions and, I feel, went out if her way to make sure I had a good buying experience. I will definitely recommend this dealership to anyone looking for a new or used vehicle. Our finance specialist, Roberto, was equally awesome! Very friendly and explained everything in great detail. Awesome team! More
No pressure & easy going! Eric was easy going and laid back. He definitely took his time with me in showing different vehicles! Highly recommend! No pressure in buying any car. Eric was easy going and laid back. He definitely took his time with me in showing different vehicles! Highly recommend! No pressure in buying any car. Great experience! Thanks! -Julz More
great experience Whole team was super. 2nd Mazda for me and more to come I am sure. Everett was super to work with on the sales team for sure! Kudos Whole team was super. 2nd Mazda for me and more to come I am sure. Everett was super to work with on the sales team for sure! Kudos More
Franks Vigil is my car guy for liffeeee Awesome experience! You’ve got to go see frank vigil, never had a good time at a car lot before! Thanks Frank you truly are a gentleman and a scholar. Awesome experience! You’ve got to go see frank vigil, never had a good time at a car lot before! Thanks Frank you truly are a gentleman and a scholar. More
Amazing people I went in desperately needing a car and they went the extra miles and did everything they could to get me into a car that I really liked. I went in desperately needing a car and they went the extra miles and did everything they could to get me into a car that I really liked. More
Laid back no pressure Eric lawman was one of the nicest laid back salesman I’ve ever dealt with.This was the easiest purchase of a car I have ever experienced. Eric lawman was one of the nicest laid back salesman I’ve ever dealt with.This was the easiest purchase of a car I have ever experienced. More