Serra Hyundai Traverse City

Felt like a princess being taken care of Had a wonderful experience with the most helpful dealer, Josh. Couldn't have been more helpful and kind. Thanks Josh!! Will continue to purchase my Had a wonderful experience with the most helpful dealer, Josh. Couldn't have been more helpful and kind. Thanks Josh!! Will continue to purchase my vehicles from Josh/ Bill Marsh because life is easy with Josh!! More

Nice salesperson Brad Shepler was very easy to work with and I would purchase from him again in the future. The Hyundai Santa Fe is awesome and I would recommend it t Brad Shepler was very easy to work with and I would purchase from him again in the future. The Hyundai Santa Fe is awesome and I would recommend it to others! More

Good Place to Buy a New Car This is my third vehicle I have purchased through Bill Marsh and each time has a been an easy experience. The dealer did not make me feel like I was w This is my third vehicle I have purchased through Bill Marsh and each time has a been an easy experience. The dealer did not make me feel like I was was being "taken". They push the extra products a bit, but not overly so and took my no for an answer. Car was fitted with a remote start quickly and easily. It was ready when promised. More

I purchased a new car. As a female, I appreciated Brad Shepler's kindness and respectfulness. He is trustworthy and that is a very important attribute to possess. I highly r As a female, I appreciated Brad Shepler's kindness and respectfulness. He is trustworthy and that is a very important attribute to possess. I highly recommend him. More

Great Experience~ Very thorough in explaining options and test drive. Never felt pressured and the customer service was awesome!! Everyone was very helpful from sales t Very thorough in explaining options and test drive. Never felt pressured and the customer service was awesome!! Everyone was very helpful from sales to the service dept. Thank You Bill Marsh & associates!! More

Bill Marsh is great! They went out of their way to give me the best possible deal and financing. They were very helpful and expedient in helping me find and purchase my ve They went out of their way to give me the best possible deal and financing. They were very helpful and expedient in helping me find and purchase my vehicle. More

Brian is awesome. Overall experience was fantastic. Working with Marsh has been an experience that we have enjoyed year after year. Brian has been out salesman for year Overall experience was fantastic. Working with Marsh has been an experience that we have enjoyed year after year. Brian has been out salesman for years past and into the future. More

Pleasant and satisfying Was very happy with Brad. We even felt we got a fare trade for our car. We have dealt with Bill Marsh on several occasions and have always felt like w Was very happy with Brad. We even felt we got a fare trade for our car. We have dealt with Bill Marsh on several occasions and have always felt like we were treated well More

Since we are in the middle of a family illness, I will have to be brief. The bottom line is that this is the best dealership, with the best personnel. Everyone goes out of their way to insure that a ser have to be brief. The bottom line is that this is the best dealership, with the best personnel. Everyone goes out of their way to insure that a service appointment is at a convenient time for our schedule, the work is thorough and everyone is knowledgeable and willing to go the extra mile to help. When I owned a Corvette it took the dealer FIVE times to correct a brake light malfunction. At Bill Marsh Hyundai everything that needs correction is done the FIRST time. More

My daughter, a college student at the time, bought an Elantra, her first new car at Bill Marsh Hyundai in 2004. I was with her when she first went to the dealership & was very impressed with the "no pres Elantra, her first new car at Bill Marsh Hyundai in 2004. I was with her when she first went to the dealership & was very impressed with the "no pressure sales atmosphere". They were informative & answered all of her questions, and were very accomodating, & made it a pleasant experience for a 1st time new car buyer. She was very pleased with her purchase & the excellent customer service she received, that a few years later, she traded the Elantra in for a Tuscon! My husband & I were looking to purchase a new vehicle. My husband being an avid FORD man, checked out the Ford dealership, and were not really impressed with what we saw, not to mention that the warranty did not even compare to that of Hyundai. So, we went to Bill Marsh Hyundai, knowing the wonderful experience our daughter had. We spoke to Adam Handwerk who showed us various models & we fell in love with the Sonota. Again, the customer service was excellent. He addressed all of my husbands questions & concerns. And so, we drove off with our very first BRAND NEW car. We were extremely happy with our purchase, However, a few months later we had some issues with the back up lights. We brought it in to Bill Marsh & without going into much detail--They assured us that whatever the issue, it would be taken care of. Mike Marsh called us personally to alleviate any concerns that we may have had. The Bill Marsh Dealership went above & beyond to to accomodate us. They took care of the issue. We could not be happier. The Bill Marsh group is part of our extended family. We feel special every time we walk thru the doors, Whether it be for an oil change, service or just to stop to say hello--They are family! We will definitely purchase our next vehicle thru Bill Marsh. More