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Serra Hyundai Traverse City
Traverse City, MI
123 Reviews
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August 11, 2024
I was ready for my next vehicle. I was shopping around trying different vehicles. When I test drove a Hyundai Tuscon SEL, I knew that was my next vehicle. JC Guillen helped me fr I was shopping around trying different vehicles. When I test drove a Hyundai Tuscon SEL, I knew that was my next vehicle. JC Guillen helped me from start to finish. He was very helpful, professional and explained the process to me since I had not leased a vehicle for many, many years. Thank you JC. I would recommend Serra Hyundai and especially JC Guillen. More
by cheyrlc
Employees Worked With
JC Guillen, Dave Brenner
August 05, 2024
Svc. Mgr. Dave Kelsey listened, respected what I told him, and went into immediate action to correct my situation. I couldn't be satisfied. Thanks Dave! Mgr. Dave Kelsey listened, respected what I told him, and went into immediate action to correct my situation. I couldn't be satisfied. Thanks Dave! More
by JOHNSBERES
Employees Worked With
Dave Kelsey
January 09, 2024
Lisa Harris is the best car salesperson I bought a car from. I rate my experience as exceeding excellent for every aspect of my buying experience. Not only was she very professional, she was very courteou from. I rate my experience as exceeding excellent for every aspect of my buying experience. Not only was she very professional, she was very courteous and speedy with answers for everything I asked about. When I asked a difficult question about towing on a car dolly behind our motorhome she had the answer in minutes. I checked with another dealer about the same question several times and before contacting her and the other dealer was not able to provide any kind of an answer that was helpful. With Lisa's thorough answer I decided to buy the in stock vehicle from her. I called one day and picked up the car the next. The new car demo at delivery was very informing and helpful. Great job from everyone and don't think twice about buying from them. The dealership is clean and updated from the complimentary food bar in the showroom to the bathrooms and beyond. More than a 5 star rating is earned by them. More
by stevenjgwizdala
Employees Worked With
Lisa Harris, Tina Clark
July 25, 2019
Great job! Very happy with overall process. Brad S. was a great guy to deal with. Pricing was honest and they took the time to go through the pricing with you Very happy with overall process. Brad S. was a great guy to deal with. Pricing was honest and they took the time to go through the pricing with you line by line. Everything was upfront and never felt cheated. Received more for my trade than expected. Also worked with one person through the entire process instead of being sent to multiple places as some dealerships do. Also never felt pressured into buying anything extra. Bought from 5 dealers in my life and this was overall the best. This dealership is 2 hours away from me, but well worth the trip. More
by Ludington
Employees Worked With
Brad Shepler
December 19, 2017
thank you From the time walking into dealership felt as if everything was straight forward. Staff was very friendly and understood my needs with purchasing the From the time walking into dealership felt as if everything was straight forward. Staff was very friendly and understood my needs with purchasing the vehicle. More
by wc1173
Verified CustomerDecember 12, 2017
Tucson I had an excellent experience working with Joe Stevens. He knew the EXACT vehicle I needed and made the entire purchase simple and easy. I can't say I had an excellent experience working with Joe Stevens. He knew the EXACT vehicle I needed and made the entire purchase simple and easy. I can't say enough great things about him and the Bill Marsh dealership. More
by gina.janes.ht5y
Employees Worked With
Joe Stevens
December 12, 2017
Happy Customer since 1995!!! Have been with this dealership since 1995 and am a very happy customer. Have also sent my daughters to this dealership as well and they too are very Have been with this dealership since 1995 and am a very happy customer. Have also sent my daughters to this dealership as well and they too are very happy. I will never go any where else but Bill Marsh. Service department is excellent for needed maintenance, very concise and easy to understand. Bill Marsh goes above and beyond what is expected of a dealership. Very pleased customer. More
by BeSmart
Employees Worked With
Mark Soaper
December 08, 2017
Outstanding Brad Shepler provided an outstanding car buying experience. My wife and I were impressed with his attention to detail and follow up after the purchase Brad Shepler provided an outstanding car buying experience. My wife and I were impressed with his attention to detail and follow up after the purchase More
by tonylo2364
Employees Worked With
Brad Shepler
December 06, 2017
Good experience with brad at bill marsh. Really enjoying our new hunduai. We bought the Tucson and it is a great good looking vehicle. Thanks brad. experience with brad at bill marsh. Really enjoying our new hunduai. We bought the Tucson and it is a great good looking vehicle. Thanks brad. More
by danielwalkowiak44
Employees Worked With
Brad, Dana Pratt
November 30, 2017
Happy Returning Customer I have dealt with Bill Marsh Automotive on several different occasions and they have a very professional and friendly staff. They offer competitive pr I have dealt with Bill Marsh Automotive on several different occasions and they have a very professional and friendly staff. They offer competitive pricing on all of their new and used inventory. More
by mmitchell0
Employees Worked With
JC/Brian Gallagher
