Serra Honda Grandville

I had an appointment for the fuel filter recall on my CRV. Shaina was very friendly, polite and professional. They provided me a shuttle ride home and called me when my CRV was done and ready for pick CRV. Shaina was very friendly, polite and professional. They provided me a shuttle ride home and called me when my CRV was done and ready for pickup. We just moved to the area and I will definitely use them again for sefvice More

Alec was our salesman! He did a terrific job, he helped us find the right car for our family. I usually shop around when looking for a car, I do not need to Serra has earned a loyal customer! us find the right car for our family. I usually shop around when looking for a car, I do not need to Serra has earned a loyal customer! More

I was very pleased that I was in and out in a timely manner. The girl who did the work on my Honda CR-V did s great job and was friendly and accommodating! manner. The girl who did the work on my Honda CR-V did s great job and was friendly and accommodating! More

You are exceptional when it comes to dealing with your customers. That is why I keep coming back to you!!!!! Keep up the great work!!!! Thank you!!!!! customers. That is why I keep coming back to you!!!!! Keep up the great work!!!! Thank you!!!!! More

I didn't need much work done- just oil change and evaluation of my brakes and battery. But Serra was able to squeeze me in onto an otherwise fully booked schedule. I was prepared to leave the car a evaluation of my brakes and battery. But Serra was able to squeeze me in onto an otherwise fully booked schedule. I was prepared to leave the car all day and take the shuttle, but the service assistant verified that the techs could take my car almost right away so I stayed. Yeah, it did take a little longer than originally anticipated but that also included the new battery that needed to be installed after the evaluation. So I wasn't upset about the extra time. Still got in and out within 1.5 hours. So I appreciate how the service attendants try to be accommodating and cognizant of their customer's time as well as cost factors. I've always had a positive experience with Serra service. More

Always get great service at Serra!! Will go back again and again. Look for and ask for Hannah if you go. Am I up too 25 words yet?? Lol and again. Look for and ask for Hannah if you go. Am I up too 25 words yet?? Lol More

A great experience!! Hannah Taylor was an exceptional sales person. Not only was she great during the sale her follow up after has been equally as remarkable. Mike Leys was excellent too! We are very pl sales person. Not only was she great during the sale her follow up after has been equally as remarkable. Mike Leys was excellent too! We are very pleased with the vehicle and very impressed by the entire staff at Serra. Highly recommend! More

Exceptional!!! Ken and all of the others that helped me out. It was a very smooth transaction and they were so wonderful and so friendly! out. It was a very smooth transaction and they were so wonderful and so friendly! More

Aldolfo was AMAZING!!!!!! He went out of his way to make sure I got the car and in a timely fashion. He drove an hour north to meet me... what a great salesman! I bought the car sight unseen. He was my e sure I got the car and in a timely fashion. He drove an hour north to meet me... what a great salesman! I bought the car sight unseen. He was my eyes for the vehicle and it was wonderful to have someone I could trust to give me direction. More

No pressure at all, just exceptional service from friendly staff - they answered all my questions and provided information on questions I didn't think to ask. friendly staff - they answered all my questions and provided information on questions I didn't think to ask. More