Serra Honda Grandville

You are exceptional when it comes to dealing with your customers. That is why I keep coming back to you!!!!! Keep up the great work!!!! Thank you!!!!! customers. That is why I keep coming back to you!!!!! Keep up the great work!!!! Thank you!!!!! More

I didn't need much work done- just oil change and evaluation of my brakes and battery. But Serra was able to squeeze me in onto an otherwise fully booked schedule. I was prepared to leave the car a evaluation of my brakes and battery. But Serra was able to squeeze me in onto an otherwise fully booked schedule. I was prepared to leave the car all day and take the shuttle, but the service assistant verified that the techs could take my car almost right away so I stayed. Yeah, it did take a little longer than originally anticipated but that also included the new battery that needed to be installed after the evaluation. So I wasn't upset about the extra time. Still got in and out within 1.5 hours. So I appreciate how the service attendants try to be accommodating and cognizant of their customer's time as well as cost factors. I've always had a positive experience with Serra service. More

Always get great service at Serra!! Will go back again and again. Look for and ask for Hannah if you go. Am I up too 25 words yet?? Lol and again. Look for and ask for Hannah if you go. Am I up too 25 words yet?? Lol More

A great experience!! Hannah Taylor was an exceptional sales person. Not only was she great during the sale her follow up after has been equally as remarkable. Mike Leys was excellent too! We are very pl sales person. Not only was she great during the sale her follow up after has been equally as remarkable. Mike Leys was excellent too! We are very pleased with the vehicle and very impressed by the entire staff at Serra. Highly recommend! More

Exceptional!!! Ken and all of the others that helped me out. It was a very smooth transaction and they were so wonderful and so friendly! out. It was a very smooth transaction and they were so wonderful and so friendly! More

Aldolfo was AMAZING!!!!!! He went out of his way to make sure I got the car and in a timely fashion. He drove an hour north to meet me... what a great salesman! I bought the car sight unseen. He was my e sure I got the car and in a timely fashion. He drove an hour north to meet me... what a great salesman! I bought the car sight unseen. He was my eyes for the vehicle and it was wonderful to have someone I could trust to give me direction. More

No pressure at all, just exceptional service from friendly staff - they answered all my questions and provided information on questions I didn't think to ask. friendly staff - they answered all my questions and provided information on questions I didn't think to ask. More

I always enjoy the excellent service, friendly staff & a good deal on my used Ford Flex. Selena is an excellent sales person! Their a great dealership! good deal on my used Ford Flex. Selena is an excellent sales person! Their a great dealership! More

I always receive prompt and friendly service. Staff review the service that has been done on my car. The are very good at explaining what the repairs or service entail. review the service that has been done on my car. The are very good at explaining what the repairs or service entail. More

We purchased a SVU online first time. Selena was excellent to work with. It was easiest car purchased we ever experienced. We will definitely be back. excellent to work with. It was easiest car purchased we ever experienced. We will definitely be back. More