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Serra Honda Grandville

Grandville, MI

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414 Reviews

4260 Kenowa Avenue Southwest

Grandville, MI

49418

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Showing 414 reviews

July 01, 2021

When I called to schedule an oil change, they let me know that there was also a recall. They also scheduled my appointment far enough out so that they could have the recall part I needed so I did not have t More

by dgiles6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cami
July 01, 2021

We have worked with them for years and are happy with the service. More

by jhbbeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwain
June 28, 2021

When I checked in, the advisor recognized that there was a recall on my car that required a software update. The team was able to get the recall work done along with the service that was scheduled. That a More

by hello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Neubecker, Nikolas Macey
June 24, 2021

Dwain is just the best to work with! Always so helpful and kind! Great service! More

by mattmyszka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DWAIN
June 22, 2021

Outstanding customer service. Hannah kept me informed from start to completion. More

by tpdod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah
June 15, 2021

Again, great service and Dwain is always very attentive to what my car needs. I'm always greeted with a smile and everyone there seems to want to serve you. Comfortable waiting area too! Highly recommend t More

by pickleb13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwain, Casey, Justin
June 15, 2021

The service! It begins with Duane , he’s hands down the best service provider in the industry! Keep hiim in the front line of the first to meet and greet More

by devriesdecorators
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane
June 15, 2021

I had an appointment for the fuel filter recall on my CRV. Shaina was very friendly, polite and professional. They provided me a shuttle ride home and called me when my CRV was done and ready for pick More

by Lsvn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaina
June 10, 2021

I was very pleased that I was in and out in a timely manner. The girl who did the work on my Honda CR-V did s great job and was friendly and accommodating! More

by Happy Honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelley, I believe
June 10, 2021

Alec was our salesman! He did a terrific job, he helped us find the right car for our family. I usually shop around when looking for a car, I do not need to Serra has earned a loyal customer! More

by jeremy rhodes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Cambrie, Mike Leys
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