Serra Honda Grandville

The service team always makes me feel like I am a valued customer. Cody takes his time and makes sure you understand. He is excellent. customer. Cody takes his time and makes sure you understand. He is excellent. More

When I called to schedule an oil change, they let me know that there was also a recall. They also scheduled my appointment far enough out so that they could have the recall part I needed so I did not have t that there was also a recall. They also scheduled my appointment far enough out so that they could have the recall part I needed so I did not have to come back 2 times. More

We have worked with them for years and are happy with the service. service. More

When I checked in, the advisor recognized that there was a recall on my car that required a software update. The team was able to get the recall work done along with the service that was scheduled. That a a recall on my car that required a software update. The team was able to get the recall work done along with the service that was scheduled. That afternoon, the recall notice came in the mail. I appreciated not having to make a second trip to the dealership to get it taken care of. More

Dwain is just the best to work with! Always so helpful and kind! Great service! and kind! Great service! More

Outstanding customer service. Hannah kept me informed from start to completion. from start to completion. More

Again, great service and Dwain is always very attentive to what my car needs. I'm always greeted with a smile and everyone there seems to want to serve you. Comfortable waiting area too! Highly recommend t to what my car needs. I'm always greeted with a smile and everyone there seems to want to serve you. Comfortable waiting area too! Highly recommend this dealership as well as my service advisor, Dwain!! More

The service! It begins with Duane , he’s hands down the best service provider in the industry! Keep hiim in the front line of the first to meet and greet best service provider in the industry! Keep hiim in the front line of the first to meet and greet More

I had an appointment for the fuel filter recall on my CRV. Shaina was very friendly, polite and professional. They provided me a shuttle ride home and called me when my CRV was done and ready for pick CRV. Shaina was very friendly, polite and professional. They provided me a shuttle ride home and called me when my CRV was done and ready for pickup. We just moved to the area and I will definitely use them again for sefvice More

I was very pleased that I was in and out in a timely manner. The girl who did the work on my Honda CR-V did s great job and was friendly and accommodating! manner. The girl who did the work on my Honda CR-V did s great job and was friendly and accommodating! More