Serra Honda Grandville

Finally, an associate that is actually friendly! Very informative, tells me what I need with no high sales pressure. Thank you, Nathan Neubecker! (This guy needs a raise!!) informative, tells me what I need with no high sales pressure. Thank you, Nathan Neubecker! (This guy needs a raise!!) More

ALWAYS get the very best service. Dwain is always on top of the current condition of my Honda and what to watch for, if anything, before my next service, and what to consider doing on future servicing visit of the current condition of my Honda and what to watch for, if anything, before my next service, and what to consider doing on future servicing visits to keep my Honda in Excellent running order. More

I always get great service from Dwain Scheller and his team. He clearly explains the issues with my car, what can wait til next time and what needs to be done now. Serra Honda is the only dealer I will team. He clearly explains the issues with my car, what can wait til next time and what needs to be done now. Serra Honda is the only dealer I will trust my Honda with. More

I was able to get an appointment in a very short time, I had several services that needed to be done and all were finished in one day. Cami did a great job of taking care of me, she was able to get me the had several services that needed to be done and all were finished in one day. Cami did a great job of taking care of me, she was able to get me the fast appointment and explained everything that was performed on my car, she was very knowledgeable and helpful! More

Always welcoming and helpful! Nice teamwork amongst the service advisors Dwain Scheller was exceptional coordinating my service request. Additionally he communicated updates with me via phone which I app service advisors Dwain Scheller was exceptional coordinating my service request. Additionally he communicated updates with me via phone which I appreciated Thanks More

Great service, as always! I’m driving my fourth Honda😊 and plan to continue being a satisfied customer. My questions are always thoughtfully and thoroughly answered. and plan to continue being a satisfied customer. My questions are always thoughtfully and thoroughly answered. More

Cami was very knowledgeable and answered all of my questions well. The value for the service was reasonably priced and the customer service is outstanding! questions well. The value for the service was reasonably priced and the customer service is outstanding! More

I experienced excellent service from each member of the Serra team I interacted with. I appreciate the problem-solving approach of the team to set me up with the service I need. Serra team I interacted with. I appreciate the problem-solving approach of the team to set me up with the service I need. More

I purchased a 2010 Odyssey with little knowledge of its maintenance history. I had scheduled the 105,000 mile maintenance to keep peace of mind. After further investigation Cale informed me that it was maintenance history. I had scheduled the 105,000 mile maintenance to keep peace of mind. After further investigation Cale informed me that it was already completed. Cale just saved me time and money. This simple thing has earned my business and I have been telling everyone about your honesty! NICE WORK CALE!! I will return. More

Dwain is the best! Very knowledgeable and great customer service! service! More